My family arrived early and waited in the lobby area until a front desk attendant arrived. The front door was locked we were lucky another hotel guest was waiting in the lobby area to let us inside to wait. While waiting, it began to rain outside. Within minutes I realized that the ceiling was leaking above me. I notified the front desk attendant and he put a mop bucket filled with dirty mop water below the leak to catch the water. The lobby smelled fresh like Fabuloso. There's a nice restaraunt just off the side of the lobby with a restroom just outside for use before check in. The hotel had an old charm to it. Once we checked in, we were assigned a room on the 2nd floor (no elevator). Our room had a really nice view of the heated pool/hot tub through a cracked glass door. Room smelled old like it wasn't cleaned well. The beds were very comfortable but they were below dirty ceiling fans (we didn't turn them on). The air conditioner kept the room cool but was also covered in dust bunnies. My mother used the bathroom only to find that the toilet was clogged and there was no hot water. I alerted the front desk attendant but there was no one from maintenance on duty. The attendant came up with a plunger to unclog the toilet and told us that we couldn't put any toilet tissue in the toilet! He expected us to put all waste paper in the bathroom trash. The room overall was very gloomy. We spent a bit of time in the warm pool/ hot tub which was pleasant. Wouldn't stay here again.
Jasmine
Jasmine (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月21日
Poor Choice
I did not stay at this hotel. The room was unpleasant, curtains were flimsy and dirty, toilet was running and the refrigerator was filthy. The staff was disorganized. Not impressed.
Linda
Linda (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Would stay again
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年2月16日
Love It
Everyone is nice and helpful!
Melonese
Melonese (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月15日
Great location, accommodation fair
Staff not always at front desk. Could not find anyone to check out with so just left room key at desk.
Room very dusty. Ceiling fans caked with dirt- did not use but AC worked well. Glass door to room had cracks in it. Only one shower towel per person in room. No hand or face towels. Did have beach towels which was great. Location awesome. Basically on beach.walkable to restaurants.
Donna
Donna (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月14日
Robert
Robert (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月14日
Jayeesha
Jayeesha (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Lovely !
Nice place. Hot water in the pool is a must!
Nice staff and they hace a restaurant!
Overall lovely place! Would comeback!
VIVIANA
VIVIANA (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月13日
Charming
Loved this hotel, its charming, really is just steps from the beach, and its an easy walk to lots of great restaurants. A mini mart with great beer & wine choices is right around the corner, and its about 10mins by scooter or uber to more beaches and old San Juan. The big hot tub is just right and Niche restaurant on the property is fantastic. They were having problems with hot water the week we were there so if not getting a hot shower every time could ruin your stay, this maybe isn't your place....otherwise great spot.
Walt
Walt (6 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月12日
Tracey
Tracey (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月10日
Richard
Richard (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月10日
Authentic vibes
Water temperature was tricky but other than that wonderful stay
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月4日
A disaster
This place was very horrible and have no elevators at all in the facility and the front desk person was never at the front desk and the first day I will blanket sheets and everything was on the bed was real dirty and was not changed and also had no refrigerator no microwave and the iron board in the arm was real not workable in the doors for your room was very loud and hard to set clothes the shower nozzle was broken and cannot get no hot water
L.B.
L.B. (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月4日
Hotel building itself is lovely- old school Spanish style. Room AC and shower were good. No coffee, no water, restaurant not open the days we stayed. Great location, mostly quiet.
Deirdre
Deirdre (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月26日
Also a great time
Decent stay not as good as the first time but still a good stay. Only issues no beach towels and a leak on the floor near the air conditioner.
Charles
Charles (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月13日
Great stay.
Great hotel. Quiet, clean, good location. We enjoyed the communal kitchen.
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月3日
$200 per night to camp out...
This hotel has promise. It is just very poorly run and managed.
We felt as if we were camping out but without the bonfire. Even grabbing a clean towel was a challenge. Like, forget about getting the room serviced or a cup.
We checked in to a room that was filled with sand. Everywhere. Our 8 day stay was quite a disappointment.
Ralph
Ralph (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Marina
Marina (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月31日
Yingrui
Yingrui (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月22日
Nils
Nils (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Jesse
Jesse (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
MARLENE
MARLENE (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Thank you for the great service
Alexis
Alexis (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月27日
We loved this hotel! It is gorgeous and conveniently located. The pool and decor were perfect! Although they don't have parking, you can park on the road if there isn't a yellow curb so we were able to park for free but had to walk about 3 blocks each time. They give you a room key that also lays you into the front door of the hotel if not you have to be buzzed in so that added extra security. It was quiet and the ac worked great. There was not an elevator and we were on the 3rd floor and the partial ocean view from the balcony was only visible in daylight but it was easy access to the gorgeous beach.