Well we seen a roach crawling on the wall. The room was kinda beat up. The overall stay wasn't bad, but for the money could have been a lot better.
Benjamin
Benjamin (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 25 日
DISGUSTING HOTEL. DO NOT STAY
This was hands down the worst experience I have ever had.
First, the smell. I am not sure if its the odor of whatever nastiness is happening at this hotel or if its what they're using to clean the place but it smells terrible.
Second, the overall appearance was somewhere that might be used "by the hour" if you know what I mean. Carpet in terrible condition, chunks missing out of the paint and walls, everything was sticky. I found myself checking the bed for bed bugs and then went "what am I doing staying at a place like this?"
Third, cleanliness. SO GROSS. The toilet in the room I was put in still had someone else's urine in it, and the tub and shower had all kinds of yellow sludge and was absolutely filthy. The bathroom was in worse condition than a campground bathroom where you would wear shower shoes. I couldn't even imagine sitting on the toilet seat, it was so gross. and they had nothing covering the drain either! The shower just went straight into the plumbing and the gaping hole was just open.
I asked for a new room or a refund. The second room didnt have any working lights, and the third room, while apparently clean, smelled so bad I couldnt stand it.
I asked the manager for a refund who told me I would have to take it up with Hotels.com. I asked for a document showing I didnt stay here in order to get a refund, and was told no, they dont provide that. terrible experience. stay anywhere else!!!
Veronica
Veronica (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 7 日
Mo
Mo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Heather
Heather (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 9 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
Paul
Paul (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 1 日
Rooms were old and smelled as well as dirty a little scary to stay at
Brooke
Brooke (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 15 日
VERY VERY DISAPPOINTED
Booked room online. Room was supposed to be theme room jungle. Get room key and was wrong room. Found out room I booked was not available or finished yet. Nothing worked in room including lights wall plugins. No TV remotes. All special features didn’t work including waterfall animals pictures etc. Was not clean at all no toilet paper. Room phone did not work also. There were cockroaches in hot tub. Hot tub was very very nasty. Did not look clean at all. Did not want to stay at all but was denied the money I had paid. Notice no refunds policy. Man at front desk was very very nice and tried his best to make things better, but there is only so much you can do. Very very disappointed and will never stay again. Waste of a lot of money for something I was hoping would be a really fun night that was a complete nightmare. Would upload pictures but did not know to take any since the no refunds policy.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 12 日
Ok stay
Close to food chains and steak houses. Parking was easy. Laundry and free ice on site.
Christine
Christine (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 11 日
Crystal
Crystal (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 10 日
The beds were wet, and when management was told they just brushed it off as the air conditioner. Also I could swear I reserved an handicapped room. Ours was not. It was not full so their wouldn't have been a problem. I think they over charge for a room that the bed is wet. I would have left and gotten a different hotel but had already paid. Plus with it being special olympic weekend nothing would have been available. WOnt stay their again
Donna
Donna (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 8 日
Would stay again
Had to downsize room due to handicapped, but it was quite, clean and the bed was comfortable
Gloria
Gloria (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 7 日
Crissie
Crissie (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 2 日
Dirty, smell, no toilet paper holder, mussing light bulb, bathroom door wouldn't close. Very limited breakfast anf no care went into it. No bathroom at office.
Kathleen
Kathleen (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 27 日
Mary
Mary (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 25 日
I stayed for 4 days. No maids in 4 days no service. Room was falling apart. after 4 days I went to talk with management. They wouldn't even give me their names. I said I wanted to check out early (instead of 10 days) they told me no refund from either the hotel or you. I asked for the manager and they told me his name was Mr. V and he would be there on Thursday, then gave me his business card with the Name Mr. V all that was on the card and the hotels phone number. I did stay later in the week at another. Worst place I have stayed in 60years.
Ken
Kenneth
Kenneth (10 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 24 日
I did not like the towels they were dirty, bathroom the shower head old and rusty, paint peeling off the wall in the tub.
Tamika
Tamika (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 18 日
Caleb
Caleb (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 16 日
When you walk in the room it's immaculate. Beautiful whte hand towels and washcloths. Then you go in the bathroom. Tub is cracked and filthy. Towels are small and gray. I dont understand. I've pictures if you'd like them. I won't be taking a shower.
Bonnie
Bonnie (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 12 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 12 日
I would not stay in this hotel again. Condition was very poor.
Dane
Dane (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 12 日
Trash on the floor. Some sort of gummy substance on one of the bedspreads (2queen, I booked a king) No iron. The microwave