8/10 很好
2025年2月13日
Unfriendly, untrained and disrespectful
Front desk staff was unfriendly, bordering on rude at check in. Bar staff was uninterested and unfriendly during whole stay and seemed only marginally trained on their POS system. Serv and cleaning staff, on the other hand, were friendly throughout. On our last day, a person in civilian, business clothes was milling about and checking the POS and computers - management I presumed - and the attitude of the up until then unfriendly staff changed miraculously.
On the guest-side: By 9am most beach chairs were reserved 'German style' with draped towels, some blocking three chairs for two people. Same chairs remained empty until after lunch time and often well into the afternoon. I would recommend a policy against blocking chairs. Maybe enable reserved chairs for an upcharge.
Joerg
Joerg (5 晚行程)
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