Super nice check in desk ladies around 7pm on a busy Saturday. Room was very hot when we got to it (Jan in Philly with winter storm coming) ... turned down the a/c but 3 hours later it was even hotter (I'm going to say 85+ degrees). No answer from calling the front desk a few times so went down. Again, very helpful - moved us to another room (had maintenance check it was cool before we moved). Somewhat disappointingly, the system wasn't even on in the new room when we got there but it was cooler than the last room - still the cooling function didn't work. Soon heated up - maintenance came & basically said the building cooling was not working right now (the heat was) so there was nothing that could be done to cool things down (windows don't open). Seriously don't understand how a room can be over 80 degrees & climbing when it's in the 20s outside. Room itself was decent - nice big tv, could use a better clean.
Evan
Evan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月17日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月17日
Quick and pleasant stay
Very friendly staff. Had suggestions about parking and airport travel. We’re very nice to our kids.
Hotel and room were very clean and looked newly renovated. We didn’t get to spend much time in the lobby, but it looked nice to hang out in.
Christopher
Christopher (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月16日
Decent stay!
The stay was decent, no one answers the front desk phone, so when you have a problem, be prepared to go to the front desk directly. We had an issues with our heat but someone was able to come and fix it.
The bar/restaurant was nice but not enough wait staff.
Tierrah
Tierrah (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月9日
The only problem was that the heating system was having an issue and the building was extremely hot. Windows couldn't open so it was impossible to cool the space down. Had to get a second room because for four adults it was just too much to be in one room (around 80 degrees) Would have appreciated a discount on that room or on a future stay or some recognition that the stay was far from satisfactory. Have stayed there numerous times and it was great and will stay there again.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
Germain
Germain (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Yerodin
Yerodin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Rashee
Rashee (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月5日
Hotel bonito y cerca del aeropuerto
Hotel muy cómodo y a 5 minutos del aeropuerto, cuenta con transportación al aeropuerto
alexander
alexander (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月2日
Kenneth
Kenneth (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月1日
No AC in room, could not sleep.
It was a great hotel, but the Air conditioning in the rooms were broken. It had been a warm, sunny day, and it was close to 80 at 2 pm. The staff is wonderful, the rooms have lots of room. The 1st floor lobby was on a different AC, so we spent a lot of time there. Important: they do not have your email address if you book through hotels.com. I could have been warned about the problem if hotels.com passed that along to the hotel.
Neil
Neil (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月31日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Efrain
Efrain (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
Vince
Vince (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Dyshee
Dyshee (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Great layover hotel
Had to find a hotel after my flight was delayed and had to spend the in Philadelphia close to the hotel. Everything about the stay was smooth and satisfactory including the shuttle, front desk service, the price, and the room itself. The airlines should be taking notes.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月18日
Check the hvac system and skip The Pantry
After reassigning to 4 different rooms because they were each HOT (even when 1st one was set to 65 and running) - I found one that actually cooled when asked. I think hvac checks by floor would be helpful to see what units might need repair or adjustments.
The PANTRY is a great idea - but selection is not the best. I would have enjoyed fewer items of better quality.