Room smelled like
Marijuana. Was too tired to change rooms just wanted to go to beds woke up and no water pressure in shower either. Would
Not stay again.
James
James (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月10日
Bonnie
Bonnie (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月3日
Nathan
Nathan (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月19日
Room wasn’t clean (floors weren’t vacuumed and pull out bed was covered in food). Asked them to come clean it, didn’t vacuum everywhere and didn’t touch the pull out bed. Smell in the hallway was horrible. Was given 2 keys and only one worked
Kristen
Kristen (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月17日
Katherine
Katherine (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月16日
Christian
Christian (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月12日
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月12日
The front desk staff were very friendly
Jacquline
Jacquline (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月6日
Two thumbs up
The check in and out people were nice as can be. Felt very welcomed. The room was spacious and quiet, had everything I could have wanted, and they fed me breakfast in the morning. Free parking, too, (as opposed to the Hilton where I stayed the night prior). Would stay there again in a heartbeat
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年8月3日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月29日
The staff was very helpful.
wendy
wendy (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月24日
If the elevator didn’t break and the pool was open for the kids it would’ve been worth the $200 a night for the 2 bedroom suite. Other than that the hotel was nice.
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月21日
Disappointed
The room was out dated carpet was stained. The kids wanted to go swim and the pool was closed! Who does renovations on a pool in the middle of the summer? Pulled out the sleeper sofa and the sheets were soiled had dirt and CANDY stuck to them. Had to go to the front desk and all for another set of sheets. I asked for a blanket and was told there should be one in the room if not I need to come back because he would have to go find one. Breakfast person was rude. Overall not the best experience. I love Residence Inn I stay at one anytime I am traveling. I will not stay at this one again. Very disappointed.
Judy
Judy (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月17日
Staff were fabulous and so nice.
The room was nice, bug and clean.
They are remodeling the property
Would stay again
Cynthia
Cynthia (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月15日
Incredibly Disappointed!
We booked a room with three beds. That is what the website showed when we booked it. That is the reason we booked that hotel. When we checked in we lowered told this hotel NEVER had three beds as an option. We had one room with a king bed and one room with a queen bed.
We also learned the swimming pool was being renovated so we couldn’t swim… in July. Another huge disappointment!
We had no access to the internet until the third day. I complained to the front desk and miraculously about 30 minutes later we suddenly had internet.
Then we were told the room would be cleaned every third day. We were there four nights and there was no evidence our room was cleaned EVER. Our trash was not taken out or anything. We cleaned for ourselves.
I would not recommend this hotel at all. We spent over $1100 for nothing but disappointment.
Wendy
Wendy (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月15日
Rayleen
Rayleen (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月14日
BLAH
Disappointing covers it. The room was average. Didn't realize until ready for bed that we had no glasses for water to brush teeth. At check-in we were advised re parking. When we returned from the event we went to in Ft. Collins we discovered there was NO PARKING at the inn. We were told to parallel park on the street (this was at 11:30 at night). We didn't want to do this because we weren't familiar with the area and have a new car we didn't want damaged or stolen. The breakfast fare the next morning looked less than appetizing, so we went elsewhere for breakfast. Not happy.
Marlene
Marlene (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月9日
Clean and the staff was very friendly.
HILARIO
HILARIO (6 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月8日
Pool was closed the entire week we were there. We understand things happen, but hotel staff was rude and offer zero compensation! 7 days in the heat w no pool!
Ehva
Ehva (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月7日
The first disappointing thing was that the pool was closed and we were not aware until we arrived to the hotel. Second, the hotel kept running out of bath towels We were there for a whole week and to use the same towels for a week is ridiculous. Third, I was told that my room would be cleaned on a Thursday and it was not cleaned. I went to ask if it was going to be cleaned and the lady at the front desk was not very courteous and went to clean my room but did not vacuum or change the linens or took out all the trash. Overall I wish they were a little more prepared.
Abelina
Abelina (6 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月3日
The lobby was undergoing renovations so breakfast in the morning was a little cramped. We ate elsewhere. Overall though, the property and rooms were very nice.