It was my first time staying here. I chose this location because it was conveniently located to meetings I had to have in the area. However, it was a very uncomfortable stay. The dining area was closed most of the time, even during the listed hours. I asked when they'd be open and was told that the person managing it had stepped out - which was an excuse I overheard at different times. Luckily there were options nearby to eat, but after long meetings and traveling I selected this hotel for that reason. Also - there must have been a family reunion happening as there were TONS of children running rampant both on my floor and in the hotel lobby pretty much at all times, with no one on staff asking folks to quiet down. When I'm staying somewhere the expectation is there should be a reasonable ability to relax, and that was not the case at all during my stay. I'm sure much of this is situational, but I just don't think the hotel had proper staffing levels from what I saw, and weren't able to prioritize the needs of all guests. I will definitely be choosing another option the next time I'm in Folsom.