Sadly, it took many attempts to get into my room - 4 faulty key cards, then offered a different toom and another faulty card. Room comfortable. Disappointed there is a charge for the room safe, which was not on Hotels.com website. No tea or coffee making facilities. Balcony covered in pugeon poo, so beware leaving anything out to dry. Worryingly, the maid uses the same mop and water to ckean the bathroom floor, as the poo covered balcony. Extensive breakfast. Can be quiet eatly, unless a tour group is leaving, when it's manic. Pool is a decent size, but cold in Sept. Activity clases are very hit and miss re timing! Very close to R Gilao and plenty of easy walking and restaurants around. Car parking at the hotel also incurs a charge.
