Was okay … easy access to main freeway and to where I needed to go.
Amy
Amy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月14日
Marty
Marty (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月12日
Kimberly
Kimberly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月12日
Great customer service from the Front Desk lady!
The front desk young lady Jessica service was extremely nice and she was very helpful.
Josue
Josue (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月24日
There was visible hair and dirt on the top wrap that felt like a disposable sheet. There were crumbs in the couch. There was mold in the window. So seems that housekeeping is an issue. The front desk staff were all very polite and accommodating.
Rae
Rae (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Noemy
Noemy (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月26日
Jose
Jose (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月30日
I gave this review extra stars because the staff was so nice. The room was quaint, but half of the lights didn’t work. The toilet wouldn’t flush properly. The tub was stained and the drain was partially clogged. The floors were pretty dirty, especially behind bathroom door. The breakfast was pretty good. Good variety and good food. Staff was over the top friendly and accommodating. It was a good stay for the price for a quick overnight.
Montgomery
Montgomery (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月22日
Confortable, clean, quiet, well equipped, helpful and friendly staff.
WENCESLAO
WENCESLAO (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月1日
Cesar
Cesar (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月21日
Absolutely awful. The hotel carpet thru out was disgusting. We stayed on the 2nd floor and right off the elevator was red stained carpet - the smell was awful! Then in our room, there were 2 stains in our bathtub that looked like throw-up. The beds were old, the light in the bathroom kept flickering like a strobe light. You couldn't even use the bathroom for more than a minute without it giving you a headache.
I would never stay here again!
Colleen
Colleen (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
Lyndsey
Lyndsey (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月20日
Kevin
Kevin (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月28日
The staff was wonderful and the full reason behind my FIVE STAR review! I wish I had written everyone’s name down to give them a shoutout because they were all wonderful!!
Shevy
Shevy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
This place is always clean good check in and it's quite love they have a inside swimming pool
Brittany
Brittany (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月17日
Property needs updating
Glen
Glen (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月3日
Staff were super nice. Housekeeping daily is not so common these days and much appreciated. They need to fix a tread on the stairs at the north end, and the 2nd floor icemaker. They should check on everything in the rooms being in working condition, and the hand-held shower mount was wonky. Also hot water at breakfast was not hot, but the nice lady offered to get me some from the back. If they could keep the coffee and tea service going past 9 and reopen the hot tub, this place would be my first choice to stay again in Springdale!
Vikki
Vikki (5 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月22日
I needed a room last minute and many area hotels were unavailable, so I booked this one as it was nearby.
When I checked in I realized I had an accessible room and it was a connecting room. Since all I needed was 2 beds to sleep in, I didn't complain to desk when I realized that the door was missing the striker plate on the doorframe as the door seemed to lock anyway. The room appeared clean as did the bed. The shower had considerable mildew in it.
The AC was nowhere close to the temp it was set and did not keep room cool. Also the connecting room door seemed thin and did little to muffle the next room occupants discussion.
If I wasn't so tired when I got there, I would have complained at the desk. As it was i left the next morning, so I wrote it off as a unpleasant experience and will not return.
Richard
Richard (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月13日
Convenient
Amado
Amado (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月13日
This hotel is super average. Not dirty, but not clean. Not old, but not fresh. Don't expect anything more. The front desk attendant was so sound asleep when we arrived (7pm) that I had to climb over the front desk and pound on it with my fist to wake him up. Verbal queries and the ringing phone did nothing to break his slumber. We all thought he might be dead. If you're passing through, Quality Suites will suffice for one night. Beyond that, pay a little more for a better spot.
Taylor
Taylor (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月27日
The front desk guy was rude, he was playing some game on his phone and was in a hurry to get back to it. We checked in around 9 pm and there was food on the elevator floor that was still there the following morning at check out 9am. The breakfast lady was really nice and attentive. She made fresh biscuits for my kids.
Laura
Laura (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月22日
The hotel was not terrible, but it also wasn't amazing. It was a decent stay with adequate accommodations. The lobby waiting area was a bit dirty (crumbs on the floor and seats). There was hardly ever anyone at the front desk, you had to wave them down from the back office. I had a good night's sleep both nights I was there so I can't complain. The price was a little high for what they offer but the area was safe, and the place was decently clean.