This hotel is another that promises a lot but just falls short. It is a lovely spot and the rooms were nice and food good. I think it is an Italian thing where they think charging for everything on top makes it exclusive whereas the best hotels include everything.
Here are all the areas it felll down. This hotel cost £4.5K for a week, just bare that in mind.
1. You had to pay for parking, €20 a day, so you pay to stay in a hotel only accessible by car and you then pay extra to park, why?
2. Wifi was poor to terrible - just fix it, don’t blame things, just fix it
3. No service at pools, I would expect in a place of this costs to have table service for drinks and food. The adult pool does not have food delivered
4. In fifty years, the first summer hotel I have been at that does not have outside dining for the main restaurant. Big miss and beware if you are on half board, you eat inside every night
5. Half board only allows you in one restaurant. The others offer small discounts so if you are here a week or more, will get boring fast
6. Service waiters seemed to spend more time joking with themselves and
2 year olds than actually serving you efficiently, some better than others. Seemed
Very laddy.
7. You have to go through locked gates everywhere, with a key, find more a fob solution and make the gates less heavy and cumbersome, feels like prison some days
8. Food very expensive, no snack food, most hotels have something by the pool where you can get a light meal.