I had two rooms. My associate, in the other room, had to make three trips to the desk, from the third floor, to gain entry to the room. Their key card was not working. Their AC unit was loud. Their door did not properly shut.
In my room the toilet ran all night. Both rooms had tubs that were very slippery.
Reinhold
Reinhold (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Larry
Larry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Zafar
Zafar (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Robert
Robert (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 2 日
Needs repairs, decent breakfast
We stopped here on our way up to Michigan. The staff were very friendly but the property was definitely in need of repair. The elevator had duct tape keeping the tiles in places. The smell of the room and hallway was a mix between weed and mold and the bed was really uncomfortable. The bathroom door had to be pushed hard to close as it wasn’t hung properly and dragging the floor. The door to the stairwell was missing a door handle.
The continental breakfast was overall pretty good with hot and cold choices
We won’t be staying here again though on future trips
Dana
Dana (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 31 日
Excellent and friendly service
We recieved frienldy and excellent service Jessica at the breakfast bar was a delight. She was helpful and courteous. The register attendants were friendly and made chccking in and out a breeze.
Debra
Debra (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Karen
Karen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
John
John (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 13 日
Ok for a night
Our room was very humid and wet, had the AC blowing on high but it only pushed cold air into wet air. Had to sleep in wet sheets all night. Bed was comfortable otherwise. Breakfast was good. Shower was out of body wash.
Merissa
Merissa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 9 日
Awesome people very nice!
Meg
Meg (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Good location if visiting Hocking Hills. Shopping and restaurants nearby. Great staff, very accommodating, friendly and on it for cleaning in the morning.
Koren
Koren (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 23 日
Hotel is ran pretty well. It’s just that we reserve and booked the jacuzzi room in January, 6 months prior to our stay get a call from hotels.com on how our room was over booked and was no longer available a few hours before arrival and we got down graded. The problem was with this is we still had to pay the original amount on a lesser room. To me is what they call as an “advance-fee scam”. Which holiday inn blamed Expedia and Expedia blamed the hotel over posting. If they had given us a month notice we would booked something else fine.
If anyone else has had issue with this type of scam I do advise the state of which it takes place to write that states Attorney General so they can investigate if a business is being fraudulent and be charged and licensed removed to do business in that stat. Not saying this is what happened, it may of been an honest mistake but that the duty of the state of figure out. Over seems like a nice hotel just how we booked than last minute pulled some bs by in my opinion was the hotel. But this hotel is over due for some upgrades and has some needed maintenance issues that should be addressed sooner than later. House keeping is great as well and the lovely women running breakfast in morning was great! My wife still steaming about the room she wanted for her bday weekend got taken from away for a booking 6 months earlier. I just didn’t understand being down graded and yet paying the same price for lower suite. Something for the attorney general
Shannon
Shannon (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 8 日
Britney
Britney (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 8 日
Staff was very friendly. Room was clean.
Kim
Kim (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 2 日
I didn’t like how it took me until midnight to get help connecting my system to the wifi because no one could help me and there was no maintenance man or manager or supervisor on site. I got bounced around 8 different times trying to get help. I was told i would be contacted in 20 mins after i called for help and that turned into 4 hours. So yea highly upset and didn’t really appreciate how much trouble I had and how the pool was freezing. I’ve never had any problem like that at any other hotel not even a cheap run down one, the other holiday inn, in chillicothe is amazing and so comforting and welcoming had no problem connecting my system they sent me to the tech guy immediately pool was nice and clean and looked updated, beds were comfortable the whole hotel was clean and updated and just all around pleasant staff was nice and quick to attend to me. In my opinion for what i experienced at this one I deserve a free night or a refund but they will be quick to say no.
Hi
Hi (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 1 日
Tracy
Tracy (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 31 日
It was clean but definitely needs updated for the price
Josh
Josh (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 29 日
Hotel was to my kids best they ever stayed at. Small indoor pool, only 4 ft deep. Nice hot breakfast. Friendly staff. Plenty of dining options within walking distance, tho many across 4 lane state highway. Stores to shop nearby. Easy in and out.