I’d stay again….as long as the internet is working
My stay was very nice. The hotel is perfectly situated right across the bridge from the O2 which is where i was going for my concert. The young man at the desk changed my room to one with a view of the local airport which i loved! I got to see planes land and take off right from my bed, buses and cars ride over the bridge and people kayaking in the water. My first night i had fish and chips and all the fixings along with a Caesar salad, everything was great! I tried the breakfast on my last morning and it was a great spread for everyone, they even had vegan sausage and options if you wanted to have a traditional English breakfast without eating me.
The gym is small, but usable. The manager came in while i was working out, he told me that they are going to be doing a refab of the space. I have a suggestion of them getting a rower. Overall my stay was very nice.
I will say my last 24 hours i was without wifi. I called the front desk at least 4 times and no one answered the phone, so I was unable to get that taken care of. I did mention it upon check out because i wanted to know if it was hotel wide. The young lady said the internet was working fine and it must have been the signal in my room. As a Hilton honors member i should have internet for my entire stay, and I did not.
Mourica Ereena
Mourica Ereena (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 8 日
Steve
Steve (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 8 日
Steve
Steve (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Charlotte
Charlotte (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
Ayeisha
Ayeisha (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 1 日
Dusty
Very dusty
Muhammad Habibur
Muhammad Habibur (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 28 日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 26 日
Lucy
Lucy (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 24 日
Nice hotel, terrible parking
The hotel itself was fine, and the staff at the desk were great. The big issue was parking. We drove 2 hours from outside of London and had booked the hotel.as parking was available. Due to an event at excel, no parking was available, anywhere. Like we had to drive a couple of miles away and find paid street parking and leave our car there. We then went into London and had to go back to collect the car at almost midnight. The front desk did give us complimentary parking after to compensate for the cost which softened the blow.
The hotel itself was nice and clean and the room was good. One of the elevators was out of order which meant getting to or from the room took ages as they are tiny, and we were on the 5th floor. Breakfast was ok, but a fairly small selection and finding plates was a challenge.
To add to that, we had guests running down the halls at midnight.making loads of noise. Not really the hotels fault, but added to the overall bad experience.
For a £250 overnight stay, it was pretty poor. I don't think I'd stay again. Without parking reserved for guest use, it's too much of a gamble.
Ian
Ian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 23 日
Ciquijero
Ciquijero (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 21 日
Michaela
Michaela (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 20 日
Good stay but, nervous about all the vehicles getting broken into, damaged or Stolen.
Ronnie
Ronnie (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
Steven
Steven (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 19 日
Lovely hotel
Came here with my children as was doing the squid game experience and the hotel itself is faultless and lovely! Staff are super friendly and really are truly amazing the only downfall is location which was my fault as I never did more research. It’s a perfect place to stay if you’re using London city airport or using the excel centre just not if you want to sight see in central London as the transport is a bit of a pain
leah
leah (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Amazing stay
My stay was amazing we enjoyed our 2 days break away and many thanks to Nayem for changing our room for a river view that was kind and thoughtful of him I will be returning sometime soon.
Double tree by Hilton Excel is the place to be.only one thing I wish there was a sauna or swimming pool but never mind.