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Novotel London ExCeL

4.0 star property
Pet-friendly hotel with restaurant, connected to the convention center, near ExCeL Exhibition Centre

Choose dates to view prices

Photo gallery for Novotel London ExCeL

Terrace/patio
Bar (on property)
Breakfast, lunch and dinner served
Exterior
Exterior
Experience the best of London at Novotel London ExCeL, a stylish eco-certified hotel near the Royal Victoria Bridge. Unwind in the sauna or steam room, and stay energized with a workout in the gym or a delicious meal at Upper Deck restaurant. Guests rave about the helpful staff and convenient location.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Gym
  • Pet friendly
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
$100 nightly
The total price is $120
Nov 30 - Dec 1
Total with taxes and fees

Why we love this property

Food for every taste
This hotel boasts a restaurant, cafe, and bar. Savor the buffet breakfast with vegetarian and vegan options to start the day on a tasty note.
Sleep like royalty
Blackout drapes ensure uninterrupted slumber in this hotel's serene rooms. A minibar and 24-hour room service cater to midnight cravings.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed (Executive)

Premium Room, 1 Queen Bed (Executive) | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed (Executive)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
Eco-friendly toiletries
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
Eco-friendly toiletries
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
Eco-friendly toiletries
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Aloft London Excel

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 1,011 reviews
$92 nightly
The price is $110
Nov 9 - Nov 10
Total with taxes and fees
Aloft London Excel
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About the neighborhood

Map
7 Western Gateway, Royal Victoria Dock, London, England, E16 1AA

What's nearby

  • ExCeL Exhibition Centre - 1 min walk - 0.2 km
  • IFS Cloud Royal Docks Station - 6 min walk - 0.5 km
  • IFS Cloud Greenwich Peninsula Station - 3 min drive - 1.7 km
  • O2 Arena - 4 min drive - 2.0 km
  • Westfield Stratford City - 9 min drive - 4.5 km

Getting around

  • London City Airport (LCY) - 6 min drive
  • London (SEN-Southend) - 45 min drive
  • Stansted Airport (STN) - 50 min drive
  • Luton Airport (LTN) - 58 min drive
  • Gatwick Airport (LGW) - 69 min drive
  • Heathrow Airport (LHR) - 83 min drive
  • West Ham Station - 4 min drive
  • Limehouse Station - 6 min drive
  • Stratford Station - 8 min drive
  • Royal Victoria DLR Station - 6 min walk
  • Custom House Station - 6 min walk
  • West Silvertown Station - 11 min walk

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Sandwich & Co. - ‬3 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬5 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Novotel London ExCeL

At Novotel London ExCeL, you'll be just a 5-minute drive from ExCeL Exhibition Centre and Thames River. Guests can visit the fitness center for a workout or grab a bite to eat at Upper Deck, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a sauna, and a steam room. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Royal Victoria DLR Station is 6 minutes and Custom House Station is 6 minutes.

At a glance

DONE

Hotel size

    • 257 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 25 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Sailing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (4532 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Area rugs in room

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Upper Deck - This brasserie serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 18.10 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self parking costs GBP 25 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Excel London Novotel
Excel Novotel
Excel Novotel London
London Excel Novotel
London Novotel Excel
Novotel Excel
Novotel Excel Hotel
Novotel Excel Hotel London
Novotel Excel London
Novotel London Excel
Accor London Excel
Novotel London ExCeL England
Novotel London Excel Hotel London
Novotel London ExCeL Hotel
Novotel London ExCeL Hotel
Novotel London ExCeL London
Novotel London ExCeL Hotel London

Frequently asked questions

Does Novotel London ExCeL offer free cancellation for a full refund?

Yes, Novotel London ExCeL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Novotel London ExCeL?

Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Novotel London ExCeL?

Yes. Self parking costs GBP 25 per night.

What are the check-in and check-out times at Novotel London ExCeL?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Contactless check-out is available.

What is there to do at Novotel London ExCeL and nearby?

Have fun during the warmer months with activities nearby such as sailing. Enjoy amenities like a sauna and a steam room.

Are there restaurants at or near Novotel London ExCeL?

Yes, there's an onsite restaurant, Upper Deck.

What's the area around Novotel London ExCeL like?

Novotel London ExCeL is in Docklands, a short 6-minute drive from London City Airport (LCY) and 3 minutes' walk from ExCeL Exhibition Centre. Travelers give top marks for the hotel's prime location.

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Novotel London ExCeL Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Food
Shower
Bar
View
Lobby

Reviews

10/10 Exceptional

Good 😊

It was excellent service and the staff’s makes you feel welcome💯
Adolphus, 1-night trip

10/10 Exceptional

I was very grateful when I was upgraded to executive room 😌 the male receptionist on duty that day 13/09/25 was very helpful and friendly. I was grateful to be able to check in early.
Charmaine, 2-night trip

10/10 Exceptional

Amazing experience!

Absolutely wonderful. Our host Mohammed was very warm, respectful, friendly and kind - shout out to him! We had a great stay. Amazing experience!
Louisa, 3-night trip

8/10 Very good

Window wouldn't close properly in the room so it was very noisy. Bar was understaffed and chaotic.
Patrick, 1-night trip

10/10 Exceptional

Staffs very friendly and helpful
Thidar, 1-night trip

6/10 Good

The hotel has parking which is open to public for the same price. And as it’s next to the Excel, there is no parking space available during daytime.
Ali, 1-night trip

10/10 Exceptional

Nice
Nelson, 6-night trip

8/10 Very good

Sleek, modern and ideally situated.

The trip was to attend the Formula E race at the ExCel, and so I chose this particular hotel because while I wanted just a place to rest my head after a long day, knowing I wasn’t going to be spending much time in the room, I also wanted to know that the time I did spend in the room, I would be comfortable. Unfortunately, I can’t say I was particularly comfortable in my room, although the rest of the hotel was as lovely as I remember from my previous visits. The hotel is in excellent condition, and offers a wide variety of facilities for mainly business orientated travellers. While I wouldn’t recommend the hotel as particularly family friendly, it is an excellent choice for those people who are attending any kind of convention at the ExCel, and indeed with its handy links to the O2 Arena and even Canary Wharf, it is ideally situated for those types of travellers.
Scott, 2-night trip

6/10 Good

Dated to 90s Dining room in morning cannot deal with breakfast rush/crush as everything in same crowded space Bar service so slow, watched a cocktail being mixed over 10 minutes, request by other customer for salt and vinegar for food met with strange look and 5 minute wait to find vinegar in dish and no way of serving it
BPSI, 3-night trip

10/10 Exceptional

Good location, nice clean hotel
Jermaine, 1-night trip

6/10 Good

If you want decent air con go elsewhere

The room was so hot and the air con control unit was old school, not digital. Mattress topper on the bed kept sliding around
1-night trip

10/10 Exceptional

Very nice stay
John, 1-night trip

10/10 Exceptional

Fabulous hotel, superb location, great bar

Our first choice when visiting London. A great hotel with a fabulous terrace for a coffee or a cocktail, soaking up the sun. Easy access to the city and great to pop over to the O2 on the cable car for dinner. Lovely meal in the restaurant one night with attentive service from Klea.
Jane, 1-night trip

10/10 Exceptional

This hotel was roomy for a London hotel. Very convenient for us to be a short walk to restaurants and the cable car to the O2 arena. Conveniently located near Excel and the Elizabeth Line railway, which took us to Heathrow Airport any many tourist attractions without having to change trains. Would definitely recommend this hotel. Staff was very friendly and helpful. Maid service daily
Nancy, 4-night trip

8/10 Very good

Pleasant functional hotel
ayodele, 1-night trip

10/10 Exceptional

Clean centrally located and helpful staff
Dishant, 2-night trip

10/10 Exceptional

Good, comfortable hotel with good transport links into the center of London.
Andy, 2-night trip

10/10 Exceptional

Amazing stay thank you to the staff for making this a memorable stay
jessica, 2-night trip

10/10 Exceptional

Our room was soo nice on the 9th floor
Veronika, 1-night trip

6/10 Good

Great base, Terrible Beds

Overall was a good base for what we were in London for. Right by the venue. However the beds were tremendously hard. Was like sleeping on a log.
3-night trip

8/10 Very good

Nice staff clean room
Dean, 1-night trip

4/10 Fair

A few improvements needed

One night stay with friends. Arrived to be told the wifi and electricity was down. Taken to our room by member of staff, no offer of drink to apologise and we weren’t advised that the issue was fixed (as advised we would). Room was very hot, which meant we didn’t sleep well. We went to the bar to order some drinks but no one offered to bring them to us.
1-night trip

8/10 Very good

Everyone was so friendly! It was also a great place to stay whilst visiting the o2
Carla, 1-night trip

8/10 Very good

Great location for pretty much everything , lovely area, no noise! Only thing was the room Was very warm and the air con was not much use Lovely and clean , bed was comfortable overall very impressed with the hotel and value
Jess, 1-night trip

10/10 Exceptional

Very comfortable, great location and very kind and helpful staff. Convenient parking.
Bela, 1-night trip