We were there during the holidays. Beautifully decorated.
Our room was refreshed every day. We enjoyed our 3 night stay very much.
Ricardo
Ricardo (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月18日
Somewhat disappointed
The hotel on itself was amazing. However, our room had a really bad odor. The main restaurant I wanted to eat out was closed for lunch and dinner. A lot of the drinks that I ordered they were out of, but will give it another try at a later date.
Sommer
Sommer (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月14日
Jennifer
Jennifer (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月8日
PPA Texas
Everything is amazing. One suggestion, bigger selection of restaurants. Only option for egg breakfast was room service.
Roland
Roland (6 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Anniversary home run
Second time there. Great place to spend time for a special
Paul
Paul (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月25日
Stay away at Christmas time! Horrible
Went there for a Christmas staycation.
Tried to book through them directly but it was difficult and more expensive than using hotels.com.
Each night was awakened by either kids at midnight running around the courtyard with parents or families being really loud in the hallway. Was on 9th floor but they put us in a handicapped room that was not as nice as other times I’d stayed. 2nd night was woken up at 3 am by alarm going off and called front desk for help but they did nothing.
I called two more times up until 4:30 am and then tried to sleep with pillow over my head. Unfortunate thing was they never refunded what they said they would at front desk and still have to address that and I got sick with horrible bronchitis because I was breathing through the pillow and they don’t dust or clean the pillow I used.
Too crowded and si many people staying there were rude, and acting entitled and it ruined our holiday. We were so disappointed. I stayed two previous times at Texas Thespians (11k people there) and 2 yrs prior for our wedding anniversary and had a great stay. The light show in the courtyard had played all night and elevator sounds this handicapped room was terrible. I think it was rm 9337 but not sure anymore. Lack of managers and good customer service at a very busy time of year. Stay away at Christmas! Not fun! Too loud, too hectic and not real management by hotel. Not worth the money and left so tired and then sick for 3 weeks after!
Luzviminda
Luzviminda (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Christmas fun
Love the Ice exhibit and the holiday happenings!
Denise
Denise (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
sharon
sharon (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Stephen
Stephen (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Clayton
Clayton (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月27日
TAYLOR
TAYLOR (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Danielle
Danielle (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月27日
Darrin
Darrin (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Clarrisa
Clarrisa (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月23日
Raye
Raye (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Jose
Jose (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Quick Christmas trip
Went to see the Rudolph Ice show and Christmas fun!