Selected this place because of the pool/hot tub. When checking in asked about it and then went to find out it was not working and they knew before i checked in. Overall, pace is great.
Martín
Martín (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Andrew
Andrew (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月16日
Didnt meet expectations
It seems like the hotel next door bought this property and they are slowly on making improvements. The place smelled musty and we kept finding little bugs in pur room. The pool area is not at this hotel, its at the much nicer property next door. We still had fun but the pictures made this olace seem nicer than it was.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
Staff were all very friendly. Pool area was very nice. Gym was pretty good too. The room itself was my only complaint- bed wasn’t great, AC didn’t go below 72, bathroom had no fan and window was sealed shut. Didn’t try the restaurant but the space looked very nice.
Mark
Mark (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Cassandra
Cassandra (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月7日
David
David (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月6日
Nos cobraron $1.258.000 pesos colombianos cuando ya habíamos salido del hotel, es más ya habíamos llegado a Colombia. Necesito una respuesta acerca de esto
Jhonattan
Jhonattan (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月2日
The customer services was terrible
The hotel was no in condition to rent, it is under renovación
I did not accept the room bc the bad email, smell to mold, but condition
Plus they told hotel over price
They hawk about my status on this
country
Monica
Monica (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月24日
Bien aunque la limpieza si deja que desear, y que no tengan estacionamiento para huespedes. Además de un servicio de restaurante día y noche
LUISALFONSO
LUISALFONSO (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Cute boutique hotel
Hotel is so cute! Rooms are nice and spacious. The pool area is amazing! The attached restaurant is delicious! My only complaint is how uncomfortable the beds were.
Celia
Celia (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
Excelente localização.
Café da manhã muito bom.
Mas o ar-condicionado do quarto não ficava frio
Foi solicitado a recepção para consertar mas a resposta que tive l é que a temperatura mínima seria 72 graus F .
Leonardo
Leonardo (8 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
Ascanio
Ascanio (8 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月30日
HORRIBLE!!! Do not look at the picture they are not accurate at all! Must check in at sister hotel next door. When you walk in it looks like a horror movie. They have locks on the thermostat to make sure it doesnt go below 73 degrees. We booked 2 rooms and they both were bad. Room 1: drained was full of hair and slime. Requested housekeeping to come clean again they did 2-3hrs later after the 2nd cleaning there was still hair on the walls and drain in the bathroom. The matress was bowed and broken. Room 2: There was blood stains on the lamp shade, the toilet seat was barely hanging on and the windows were cracked so you could hear the wind blowing in. After asking to be refunded they said we had to switch rooms and then we were told that they had no rooms available. After checking in at 11am we finally got the approval of a refund at 7pm.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月28日
I was given a room on the first floor with a broken window lock. The staff member then tried to argue with me to keep the room. They also charge you extra money up front to cover items. I was charged for items I never used. I have tried for 3 days to email them for a proper bill, but can not get a response. Have to fight it with the credit card company now. Don’t stay here.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年9月18日
Olor
Los pasillos olian raro y en casos a zorrillo
Guillermo
Guillermo (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月14日
Rundown and not clean. Initial check in person was nice but later went down and new staff was rude when asked if there was a microwave to heat baby formula. Told no and laughed as if asking was ridiculous.
A
A (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月3日
The hotel was under renovation, but the amenities in the hotel next door were great! The staff was very friendly also.
Jordyn
Jordyn (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月30日
Exceptionally kind staff, made our stay unforgettable. Truly remarkable service
mario
mario (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月30日
Visually stunning hotel, every detail is a feast for the eyes
ayesha
ayesha (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月30日
Hotel's beauty is unparalleled, with exquisite details and charm
isabela
isabela (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月30日
Stunning interior, picturesque setting. Hotel’s beauty is unmatched
ernesto
ernesto (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月30日
Prime Miami location, convenient and central. Hotel exceeded expectations
arjun
arjun (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月30日
Beautiful rooms, great service, Miami paradise. Will return soon