I woke up early to make sure I was ready for my appointment, however when I went to take a shower there wasn’t a k look ever to even pull t have a shower. Went to lobby desk clerk and was advised that he doesn’t handle that the maintenance department does and he would put in a ticket. But May take 4-6?weeks to be fixed. Didn’t offer any compensation whatsoever other than give me a different room. And lastly sent me to the wrong room number. Also there was several people in the lobby just for internet purposes not guests Hence terrible internet service.
jason
jason (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Vernone
Vernone (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月22日
Shawn
Shawn (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Joshua
Joshua (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月18日
REBECCA
REBECCA (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月16日
Upset
My stay here was criticized a lot because of how much I extended my stay. I always stay at this hotel when I am in town, but this time was absolutely god awful. The people up front were rude, every time I asked to speak to a manager they refused and told me I could just leave the hotel, and all this stuff.
Aaron
Aaron (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月10日
Loud construction noises in first room. Sink didn't work.
Second room looked better. One of two sinks was broken. One TV didn't work at all. Bedroom TV was stuck on spanish and wouldn't change stations or bring up a menu so was unworkable.
very disappointing stay
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月10日
Thats methed up!
Two of our 4 rooms had stained sheets. The night clerk was not helpful, courteous or trained in customer service. Pretty sure he was under the influence & the others with me felt the same! Breakfast was ok, but they need a 2nd waffle iron because we waited 20ish minutes each. The clerk said the. elevator was broken but people were using it that morning & he shouldve suggested that we drive around to to ground entrance vs forcing elderly to climb the stairs. When we checked in the clerk had a robot like attitude and was raising his voice at us. He kept trying to tell me that the card declined on a reservation when I was looking at the charge on my end. And then he kept telling us how awful the booking side we used was because he's had all this experience with them. Super frustrating and we spent probably 35 minutes in the lobby unnecessarily when we had traveled from Texas and most of us have been up for over 24 hours. When I requested something he told us he would repeat it in a condescending and sarcastic way. I've been in customer service a long time and you just don't talk to people that way when you're sober. That's a few of the people in our group have worked with people who were under the influence of illegal drugs, and we recognized a whole lot of signs! Just an overall bad experience when you deal with that and then arrive in your room and they're stain sheets or you have to wait half an hour to make a waffle. That size Hotel it should do things differently.
Lisa
Lisa (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月5日
Dirty
We had a nice suite, but it was dirty. We asked if they could vacuum, which they did, but still left crumbs. Bought disinfecting wipes and spray for the bathroom and rooms. The bathroom sink had toothpaste? from whoever stayed before. Liked the room, but not the dirt.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Charlie
Charlie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Cecelia
Cecelia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
John
John (6 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月16日
Bedbugs
Art
Art (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Iris
Iris (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Brooke
Brooke (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月26日
We spent five days there and their TV service was malfunctioning all five days. It kept cutting in and out as often as every 30 to 60 seconds.
Charles
Charles (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Joshua
Joshua (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月24日
TV sucked. Kept going in and out.
jack
jack (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Juan
Juan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Patrick
Patrick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Tawnee
Tawnee (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月12日
The motel had a old king bed that actually had indentation in the mattress and the walls were paper thin I asked for a upper floor for noise concerns and all i heard were kids running around it was like being in a apartment complex. The breakfast was very disappointing I had the same sausage and eggs everyday. I would think we could be a little more selective on our choices
lance
lance (7 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月10日
Sagging beds
The beds are in bad shape. we had to move rooms because the first room we had, the bed was so sunk in the middle. We could not sleep because we kept rolling into each other.