Could not get into restaurants any of the days. Asked to pay more to upgrade, had to wait 3 days, and I stayed for 4 days. Food was not good, not hot, not flavourful. All the chairs were reserved before 8am
Deb
Deb (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Johanna
Johanna (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Yesenia
Yesenia (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月27日
Romantic vacation away from winter.
We were on the priviledged romance package and really enjoyed the resort… staff are amazing, the privileged pool and beach were wonderful.
Our room was spacious and cleaned daily. We had a balcony off the bedroom and then a furnished patio looking out over the main pool area with ocean views.
The minor negatives are that the a la carte reservation system isn’t the greatest and they will up within minutes of being available at 8am. And our fridge didn’t work properly causing beverages to be warm. But overall we had a wonderful trip and will be back again.
Thomas
Thomas (6 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月16日
Baphu
Baphu (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月5日
Pictures on Expedia aren’t up to date. This property and the food options were terrible.
Ashley
Ashley (7 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月3日
Desde que llegas la atención en la recepción es ruda y tienes que esperar mucho tiempo a hacer el registro a pesar de ser supuestamente de la categoría “privileged” la cual no te otorga ningún beneficio. Una vez que me asignaron habitación la cual supuestamente era cateéis vista al mar, resulta que ligeramente se alcanzaba a ver el mar, mi vista era realmente de la remodelación de una de las piscinas, con ruido de máquinas y gente trabajando, me cambiaron de habitación sin embargo casi nada le funciona, en los lavábamos tarda mucho en irse el agua, la puerta del baño y de la regadera no cierran, etc, detalles que hacen muy desagradable tu visita. Adicional, a pesar de ser supuestamente privileged nunca tienen reservas en sus restaurantes de especialidades. En los restaurantes del buffet incluso dejan que se acumulen los platos y tienes que estarte parando para pedir a los meseros que te entiendan. Evita este hotel y obtén mayor valor por tu dinero en cualquier otro!
Hector
Hector (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月2日
Best stay
Swamit Kumar
Swamit Kumar (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月1日
The best!!!
Jocelyn
Jocelyn (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月30日
Had a wonderful weeks stay. Rooms are a bit dated but comfortable & very clean. The beds are very comfortable. The staff is amazing & responsive. We had a small issue with our AC & maintenance was there within minutes to fix it. We enjoyed the buffets & restaurants with BLoved restaurant being our favourite. The tuna was very good. The grounds are very well kept & walkable. The beach is rocky but just bring water shoes & enjoy the snorkling. Luz at the front desk made check in quick & easy. We will definitely return & stay longer.
Rachel
Rachel (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月28日
Rodrigo
Rodrigo (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Great property and great food and staff
CRAIG
CRAIG (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月25日
Jodi-Anne
Jodi-Anne (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Galina
Galina (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月23日
Carmen
Carmen (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月22日
Mari
Mari (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Good place
Baldemar
Baldemar (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月20日
Lucia
Lucia (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月18日
I liked almost everything. The hotel, the territory, the food, the pools, the first line, entertainment, the spa, and the opportunity to use the VIP bar and VIP areas. The room was cleaned every day. The only downside I would highlight is that you had to go from the pool to the toilet trough the snack bar, which is inconvenient. And there are no special activities or people near the pools which can play or draw with children in case the children get bored, and the parents want to swim. These are my personal preferences. Everything else was at a height of 10 out of 10
VIKTORIIA
VIKTORIIA (9 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月17日
Great experience
Everything was great. The staff is very friendly, fast and helpful. The food was pretty good, drinks too. The facility is nice and clean. The only thing for me to complain is that the gym was closed. For us that workout everyday this is an inconvenience, but other than that everything was great.
Lilian
Lilian (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
This is a perfect resort to relax.
Mark
Mark (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月16日
Marvin
Marvin (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月14日
Everything was beautiful! There was some construction happening but we didn’t really mind, we were actually impressed with how fast they built the pergola. Our only complaint, too much pushing of sales. Other then that, we had an amazing honeymoon!
April lorraine
April lorraine (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月13日
The hotel and property were nice. Staff were friendly and helpful. The food however was horrible. Unless you ate at one of the places that required reservation or allowed privileged entrance the food absolutely horrible. Poor quality, cold and just lacked any flavor.