2/10 欠佳
2025 年 12 月 17 日
We arrived to checkin to find that the machine that makes room keys was broken. The front desk manager would have to open our door to let is in every time we left the room. Once he opened the room, I immediately smell a strong odor that seemed like someone had recently smoked in the room. Then the tv would not function. And there was some type of foreign material on the bedspread. I went back to the front desk and asked for a different room and he gave is the room next door, which did not have the odor. But he had to get the tv going in that room as well. In addition, the pool and hottub were out of service. In addition the elevator and vending machine and ice machine were out of odor. The elevator being down did not impact us because our room was on the 1st floor. i have stayed at numerous Country Inn & Suites over the years and have been very happy. Not this time.
Russell
Russell (1 晚家庭旅程)
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