Power outage , loud noise from above room and not enough towels and blankets
allison
allison (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Cynthia
Cynthia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
Birthday celebration with bae!!!
Excellent experience from check-in to check-out. Devin at the front desk was really accommodating and professional during every interaction. The rooms were clean and full of decor. The bathroom was a little small but the standup shower was nice along with the amenities. The breakfast had a nice selection along with the omelette station. The free drinks was a nice touch also. The whole scenery was wonderful and esthetically appealing.
JULIAN
JULIAN (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Kenneth
Kenneth (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 8 日
Warren
Warren (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Kay
Kay (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 21 日
The only issue was only one person was working the check -in desk, and there was a long line at check-in.
Nancy
Nancy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 13 日
I enjoy my stay
Lavinski
Lavinski (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 12 日
John
John (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 6 日
Shawna
Shawna (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 1 日
SILVIA
SILVIA (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 28 日
Sa Em
Sa Em (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 27 日
OVET
OVET (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 26 日
SILVIA
SILVIA (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 26 日
SILVIA
SILVIA (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Leisha
Leisha (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 17 日
La atención en recepción buena, el hotel acogedor bonito y limpio, pero mi experiencia personal no! Solicitamos toallas y nunca las recibimos, nos hospedamos en este hotel porque está cerca de la competencia de mi hija y ella necesitaba desayunar cuando bajamos a las 7 aún el desayuno no estaba listo debíamos esperar 45 min más! Entonces el servicio de desayuno no lo pudimos tomar!
Carmen
Carmen (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 17 日
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 14 日
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 11 日
Rooms were nice & clean. Breakfast was good. Lobby/dining area could use a little updating but overall nice & would stay again.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 6 日
High Price for the Wrong Room
Booked and prepaid for a 2 bedroom suite for 4 adults and 3 children. This we verified with Hotels.com who transferred to on-site front desk to confirm the layout of the suite.
When we got to our room - we found it to be a 1 bedroom with 1 bathroom for 7 people!
When we asked the hotel management they said that the room we booked was oversold!!!! Embassy Suites overselling rooms?
Then management said it was Hotels.com that was charging rooms that are not actually available.
Embassy Suites at the time refused to refund the overpayment for the tiny 1 bedroom.
Currently waiting to see how Embassy Suites and Hotels.com will make this right.
Mursalin
Mursalin (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 4 日
Poorly maintained elevators
Upon arrival we were greeted and checked in but the system was “ down “ and we couldn’t receive room keys… The front desk offered to walk us up and let us in our room until key cards could be issued. The trouble was the elevators; poorly maintained, faulty and very old. The doors would not close and the entry/ exit process was extremely slow! A group of us waited nearly 10 minutes for the two elevators to make their way up and down…. Disconcerting to say the least. Our room, however, was nicely renovated and a beautiful corner unit. The sheets were our only qualm here. They were extraordinarily THIN; almost threadbare where we could see the print on the mattress through them.