La atención en recepción buena, el hotel acogedor bonito y limpio, pero mi experiencia personal no! Solicitamos toallas y nunca las recibimos, nos hospedamos en este hotel porque está cerca de la competencia de mi hija y ella necesitaba desayunar cuando bajamos a las 7 aún el desayuno no estaba listo debíamos esperar 45 min más! Entonces el servicio de desayuno no lo pudimos tomar!
Carmen
1 晚家庭旅程
8/10
真實旅客
3 晚商務旅程
10/10
真實旅客
3 晚商務旅程
10/10
Rooms were nice & clean. Breakfast was good. Lobby/dining area could use a little updating but overall nice & would stay again.
真實旅客
1 晚行程
4/10
Booked and prepaid for a 2 bedroom suite for 4 adults and 3 children. This we verified with Hotels.com who transferred to on-site front desk to confirm the layout of the suite.
When we got to our room - we found it to be a 1 bedroom with 1 bathroom for 7 people!
When we asked the hotel management they said that the room we booked was oversold!!!! Embassy Suites overselling rooms?
Then management said it was Hotels.com that was charging rooms that are not actually available.
Embassy Suites at the time refused to refund the overpayment for the tiny 1 bedroom.
Currently waiting to see how Embassy Suites and Hotels.com will make this right.
Mursalin
1 晚家庭旅程
6/10
Upon arrival we were greeted and checked in but the system was “ down “ and we couldn’t receive room keys… The front desk offered to walk us up and let us in our room until key cards could be issued. The trouble was the elevators; poorly maintained, faulty and very old. The doors would not close and the entry/ exit process was extremely slow! A group of us waited nearly 10 minutes for the two elevators to make their way up and down…. Disconcerting to say the least. Our room, however, was nicely renovated and a beautiful corner unit. The sheets were our only qualm here. They were extraordinarily THIN; almost threadbare where we could see the print on the mattress through them.
Melana
1 晚行程
10/10
Nicole
3 晚商務旅程
10/10
Beautiful room, beautiful hotel the only thing I noticed is the bathroom needed to be cleaned a bit better. Hair on the sealing and small spots of mold in the grout line.
samantha
1 晚行程
8/10
Chadwick
2 晚家庭旅程
10/10
Kenneth
1 晚行程
10/10
Very nice suite- we were not expecting all the room and light. We had 3 walls of windows!
kelly
2 晚商務旅程
10/10
I must say my stay was amazing. Upon arrival we received a ticket good for redeeming 2 free drinks at the bar. Nothing like 2 free drinks to get the weekend started. Room spacious and clean. Cook to order breakfast that was included with my stay was amazing. I had the garden veggie omelette with cheese with potatoes my cousin who came along had pancakes, egg, and bacon. Hotel was minutes away from I95 which connected us to everything. Publix was near by and other stores as well. The overall look of the hotel from the outside does not prepare you for the scenery inside. I will definitely be returning.
Stephany
2 晚家庭旅程
2/10
Robbie
1 晚行程
6/10
真實旅客
3 晚行程
10/10
2 bedroom was very nice with seperate seating area from bedrooms.
Breakfast was made to order and better than many breakfast cafe.
Would recommend for your next stay and I dont play golf.
真實旅客
2 晚家庭旅程
4/10
Jennifer
2 晚商務旅程
2/10
We usually stay at a different hotel but this time we wanted to try Embassey Suites. Unfortunately, this time we were disappointed. We were charged $25 a day for parking. I also paid extra to get room with a bathtub but once we arrived, we were informed that the rooms only had walk in showers. Katelyn at the front desk was wonderful, but we won’t be returning to this hotel. In addition, the hotel bar was overpriced where $19 margaritas were served in a tiny glass. I’m not usually the one to complain, but this time I felt it was necessary.
Sonja
2 晚行程
10/10
My wife loved it.
Damion
1 晚浪漫旅程
10/10
Wonderful place would definitely come back or stay here again when I’m on this coast
Dustin
1 晚商務旅程
6/10
Property was under construction and some details of the hotel were left unfinished. Overall staff was friendly but our room wasn’t cleaned by room service when we needed it.