Good stay. The apartment was massive and was well equipped.
Tv could have been bigger and more up to date
真實旅客
3 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年12月16日
Not happy Jan!
I believe Peppers is promoted as a 4 star + resort. If correct I would not expect at the price I paid to find that there are NO lifts in all but 1 block. At the very least we should have been advised. Likewise with a property of this standard or for that matter any property I would not expect my bedsheets to have holes in them!
Larry
Larry (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Highly recommend - fantastic stay!
Loved our stay. Our room was ground level and walked directly out to the sandy beach of the pool. The pool is incredible for infants and toddlers and older children. They can wade in the shallows and play in the sand. The pool also has pool toys available for everyone to use. Our 1 bedroom apartment was beautifully clean and fresh. It felt modern and had everything we needed for a great stay, including lots of kitchen utensils to cater for ourselves. We also used the gym during our stay and it has all the basic weight and cardio machines you need to do a proper workout. Highly recommend - we'll be back.
Emma
Emma (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
We had a wonderful time. The staff were friendly and helpful. The rooms were comfortable.
The facilities were fantastic
Kate
Kate (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Palm Cove Paradise
Lovely hotel with accommodating staff. On site restaurant is very good! Poolside chairs are in good condition and the man made poolside beach is lovely
Lara
Lara (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月8日
The first impression was horrible.My partner and i checked in on Sat 5th after an amazing time at Crystalbrook Riley in Cairns. Upon areival we were so excited to come to Palm Cove but the way i was treated at the check in desk was disgusting. The first words we heard were "Credit Card and ID".?????? I was horrified as i have been in hospitality for oner 20 years incl working at many resorts and hotels. Even after she could see i was upset she continued with the hostililty. We then arrived in our ocean spa room to find the balcony was covered in bird poop and the view was ruined by the roof below us that hadnt been cleaned in years. We ate at La Mesa complimentary only because i had to go and speak to the assist manager Daniel,he was lovrly and understanding, but to be honest we will never return. The pool was nice but the lack of experience from the pool bar staff was disappointing. Not once were our sheets changed nir any rubbish removed after housekeeping had done their job . The best part of the stay at Palm Cove was when we left the hotel for all of our meals and walks on the stunning beach.
Kyna
Kyna (3 晚浪漫旅程)
Wotif 真實旅客評價
10/10 完美
2024年10月4日
Amazing stay for any couple or family. Could not fault anything. Staff were incredibly helpful and cheerful. Would highly recommend!
Joshua
Joshua (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月3日
Love this place
SARAH
SARAH (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月23日
The outdoor pool facilities are great but the rooms are a little dated with loud ceiling fans, and theres no elevators so you have to lug your bags up the stairs. They also don't provide facecloths (even motels will do this) which was annoying. Overall it was a nice stay but expected more for what they charge.
Juliet
Juliet (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月18日
Lovely resort, rooms was large and spacious. Lovely view over Serenity pool. Pools were excellent and warm. Staff were excwllwnt and attentative. Anice, quet and relaxing holuday.
Christopher
Christopher (9 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月10日
Poor
No lifts so Three flights or 4 to climb…cleaning times very late after reminders
Russell
Russell (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月3日
Andrew
Andrew (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月17日
Beautiful palm cove
Peppers is a great resort but rooms are a little tired but this did not affect our stay too much
Kerrie
Kerrie (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月14日
Bruce
Bruce (7 晚行程)
Wotif 真實旅客評價
6/10 不錯
2024年7月21日
Pricey and noisy
This is a $500 a night hotel and the property standard supported that. But what I wasn't expecting were the screaming and unsupervised children from morning until dark. At one point I felt obliged to complain about a particularly bad incident only to be told "..well, it is school holidays you know!" Yes, I did know, but that and the price of $500 per night were contradictory. I am sure ppl will think what a grump I am - but really, it was not good and certainly impacted our own enjoyment.
David
David (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月20日
Very good pool area, needed a bit more music, but understand it’s close to rooms area.
The Gym needs more weights, towels.
Breakfast is good, but not much variety if you stay for longer period.
Bed and pillows, wasn’t the best for us. Bathroom doors didn’t close properly aswell.
Jessica
Jessica (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月18日
Solid beachside choice outside Cairns. Very large suite with all the amenities including full kitchen and laundry room, large terrace with hotter, etc. Nice pool. Separate by a road from the beach, but with the beach in full view, not truly a beachfront property by US standards. Quite affordable by US standards especially considering the size of the suites.
Dan
Dan (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月16日
Elisa
Elisa (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月13日
The best family holiday we have had
Sally-Ann
Sally-Ann (8 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月12日
Stephanie
Stephanie (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月7日
Went in July and still warm weather. Close to beach and eateries. Didn’t like the pool not been monitored by children not following pool rules by diving and jumping in and taking over the spa. Parents should take some responsibility as well.
Maria Kristina
Maria Kristina (6 晚浪漫旅程)
Lastminute 真實旅客評價
6/10 不錯
2024年7月3日
Room accessibility was poor due to lack of lift access. Views from room were poor with limited sighting front and back due to trees and car parking. More in-house dining options would be of benefit.
Richard
Richard (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月24日
Very friendly and helpful staff
Luka
Luka (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月14日
David
David (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年6月14日
My third stay (probably last) at the property. Specifically booked the penthouse Jacuzzi room, and was upgraded to a pool room but the pool was unusable because it's too cold in winter. Very disappointed with that as I would have just booked the base room to be unable to use the facilities.
Also the 'beach club's vibe is gone, 2 X bar tenders had barely anything to do and prices exhoborant (4 pina coladas are $96) so I can see why.
Was told there would be a bottle of wine and drinks vouchers in the room as Accor Silver members. They weren't in there. It would have been better not to say anything if they are not across delivery of these.
I think this might be the last time I'll book which is disappointing as the property has so much potential, and my first stay before COVID was terrific.