Gatlinburg Town Square by Exploria Resorts

2.5 star property
Hotel with indoor pool, near Great Smoky Mountains National Park

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gatlinburg Town Square by Exploria Resorts

Exterior
Interior entrance
Free WiFi, bed sheets
Indoor pool, seasonal outdoor pool
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Gym
  • Laundry facilities
  • Non-smoking
  • Pool
Main amenities
  • Housekeeping (on request)
  • Indoor pool
  • Fitness centre
  • Seasonal outdoor pool
  • Children's pool
  • Hot tub
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Concierge services
  • Barbecue grills
Feel at home
  • Children's pool
  • Playground on-site
  • Microwave
  • Connecting/adjoining rooms available
  • Laundry facilities
  • Lift
The price is HK$972
HK$1,096 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 14 of 14 rooms

GTS Accessible Studio

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

GTS Accessible 1 bedroom Condo

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
Private bathroom
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

GTVH Standard King Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

GTS Accessible 2 bedroom Condo

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 85 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

GTV Hotel Accessible Queen

Highlights

Air conditioning
Connecting rooms available
Hairdryer
Microwave
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

GTV Accessible 1 bedroom Condo

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 68 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

GTVH Standard Queen Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

GTS 2 Bedroom Premium

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 85 sq m
  • Sleeps 7
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

GTS 2 Bedroom Deluxe

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 80 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

GTS 1 bedroom Condo

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

GTS Studio

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

GTS 3 Bedroom Condo

Highlights

Air conditioning
Connecting rooms available
3 bedrooms
2 bathrooms
Hairdryer
Microwave
Living room
Daily housekeeping
  • Sleeps 9
  • 1 King Bed, 2 Single Beds, 1 Queen Bed and 1 Double Sofa Bed

GTV 1 Bedroom Condo

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

GTV Studio

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About the area

Map
515 Historic Nature Trail, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Gatlinburg Space Needle - 7 min walk - 0.6 km
  • SkyPark - 8 min walk - 0.7 km
  • Ripley's Aquarium of the Smokies - 16 min walk - 1.3 km
  • Anakeesta - 16 min walk - 1.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬10 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬7 min walk
  • ‪Mellow Mushroom - ‬8 min walk

About this property

Gatlinburg Town Square by Exploria Resorts

Gatlinburg Town Square by Exploria Resorts offers a great location, putting you within a short 10-minute walk of Gatlinburg Convention Center and Gatlinburg Space Needle. Guests can visit the fitness centre for a workout, or splash around at the indoor pool or seasonal outdoor pool. Other highlights at this eco-friendly hotel include a hot tub and a children's pool. Fellow travellers say great things about the helpful staff and location.

Languages

English

At a glance

Hotel size

  • 221 rooms

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Minimum check-in age – 21
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Travelling with children

  • Children's pool
  • Playground

What to do

  • Basketball
  • Skiing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities

Facilities

  • Fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Hot tub

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: USD 250.00 per accommodation, per stay

Optional extras

  • Housekeeping is available for an extra charge and varies based on length of stay

Renovations and closures

The property will be renovating from 5 July 2024 to 31 January 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.

Also known as

Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Gatlinburg Town Square Exploria Resorts Hotel
Square Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Frequently asked questions

Does Gatlinburg Town Square by Exploria Resorts offer free cancellation for a full refund?
Yes, Gatlinburg Town Square by Exploria Resorts does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Gatlinburg Town Square by Exploria Resorts?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool.
Are pets allowed at Gatlinburg Town Square by Exploria Resorts?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Gatlinburg Town Square by Exploria Resorts?
Yes, there's free self parking.
What are the check-in and check-out times at Gatlinburg Town Square by Exploria Resorts?
You can check in starting at 4:00 PM. Check-out time is 10 AM.
What is there to do at Gatlinburg Town Square by Exploria Resorts and nearby?
Have fun with nearby winter activities such as skiing. Additional recreation on-site includes basketball. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Gatlinburg Town Square by Exploria Resorts also has a seasonal outdoor pool and a fitness centre.
What's the area around Gatlinburg Town Square by Exploria Resorts like?
Gatlinburg Town Square by Exploria Resorts is a short 15-minute walk from Great Smoky Mountains National Park and 5 minutes' walk from Gatlinburg Convention Center. Travellers say that the area is walkable and ideal for skiing.

Gatlinburg Town Square by Exploria Resorts Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Sweet room for great price
Very roomy space. We were there to explore downtown so it was a nice location.
Derae, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Hotels.com guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

4/10 Fair

Not a restful stay
We love staying at this hotel. But this time it was awful. We were located right next to the trash pickup. So around 3am it would watch us up with a trash truck beeping and people talking. It was frustrating because how do you get rest when you get woken up at 3am and it continues for a few hours.
Anna, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Outdated, but clean.
The pictures that were posted in Hotels.com were not updated. I believe that one time, Exploria was probably quite elaborate however- there have been no updates. We requested a room with a fireplace and a view. The room that we had was much smaller than the pictures made it look. The fireplace did not work, it advertised that there was a stove top to cook on, and there was not. There was a small refrigerator and a microwave so we took food with us to cook and eat. There was no way for us to cook it without a stove top. In addition, it also advertise daily room service. There was no daily room service since it was a timeshare property. This was fine and they offered us to go to a given area between certain hours to exchange our towels. Unfortunately, those hours did not coordinate with the availability in our day. The front desk staff was very friendly. We had a full-size truck. We were not able to park near our room during the first night, but was fortunate that somebody left that we could get a special pass to park in a 10 spot lot. First come first serve area. Although we had a nice time, it likely would not be a place that we would return.
Michelle, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome
I can not recommend this property enough. The 1 bedroom condo I stayed in was top notch. The kitchen was fully loaded and stocked and the rooms were spacious and very clean. The property was quiet and well maintained and within walking distant to all the attractions on the Parkway. The only drawback was the tight parking in the parking garage but it was worth it to stay in such wonderful accommodations. My husband and I have already booked for next December!
Jennifer, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos R, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Would Not Recomend Staying Here
We stayed in a studio on the property. It was mediocre at best. Several of the appliances were broken or didnt work well. It didnt look super clean, and we had multiple stink bugs in the room. This was likely due in part to the door not sealing shut. It was cold outside and you could see light and feel cold air coming through the door. None of this, however, was as frustrating as the parking. Granted, we were visiting at a busy time of year, but both nights we stayed, there were not enough parking spaces avaliable for us in the parking garage. We had to "make do" and park along a wall and hope no one would hit us. This is what the property asked us to do. It was incredily stressful and frusterating that they would charge us what they did and not have enough parking for guests. Finally, on the day of check out, our little one had gotten sick and we wanted to extend our stay an extra day to recover and give her more time to sleep that morning (checkout was at 10, and we had to do a couple of housekeeping tasks for them before leaving). When we asked, they said we'd have to check out at 10, and check back in that afternoon, and the room (Sunday going into Monday) would be $50 more than what we paid for it originally (Fri/Sat on a holiday weekend). That still doesnt make sense to me... Ultimately, we decided to stay at the Glenstone Lodge right next door. The room was nicer, it was $100 cheaper and the staff was friendlier. We will not be coming back to this place in the future
2-night family trip
Verified Hotels.com guest review

2/10 Poor

Disappointed
When we booked the room, we had the impression we’re gonna be in the same building close by as registration, but it wasn’t. It was down the road from there and then we thought the room was on one side of the building, but it wasn’t so we end up going on the other side of the building and it was so confusing so we got the room. It wasn’t too bad. First night. It was all right the second night it sucked because the second night a family showed up and they were very loud. We can hear their water running. I guess they must’ve been taking a shower and it was quite loud. We could hear them talk. It was like the walls must be real thin here so I called the front desk to complain. he was no help. He said they’re all like that I guess and he was very rude unprofessional and then I wanted to take a bath in the whirlpool tub and there was black mold coming out of the jets That did not work and I don’t believe it has been clean because there was hair floating .. so that was gross so when I went to return my keys back, the lady was no help she said did you call somebody? It was like 830 at night. I was like no so no I ain’t going back there ever. And I definitely had high expectations for this place. I give it two thumbs down. .. 👎👎 but when we booked our room, we went to pay for it and we already heard a woman complaining and she was just leaving herself and we were just arriving so what does that tell you….
Carroll, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Ernesto, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. Great location! The strong desk and hospitality staff were wonderful
Theresa, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Overall the property was good… the shower had terrible water pressure and did not get hot at all.
dianne, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Renan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family college fall break
Great place to stay. Easy check in. We met our daughter for a long weekend and stayed together. Had a perfect time. Clean, kitchen was well stocked with glasses and cookware.
Nicole, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Darla, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sonya, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Close walk. Clean. staff were very helpful and friendly.
Chris, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kolby, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Love the fireplace!
Staff is great! Love the fireplace.
Diane, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great price for a 2 bedroom, not too far from the strip. Is on a decent size hill, but not too bad at all to walk up and down.
james, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything I needed, they met my needs! I have been with my brother on several times, so this time, I went on my own! I will be back!
Martha, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Doug, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bryce, 2-night trip with friends
Verified Hotels.com guest review