我可否免費取消加特林堡城鎮廣場度假村的預訂，並獲發全額退款？

可以。加特林堡城鎮廣場度假村在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

加特林堡城鎮廣場度假村是否設有泳池？

是的，此住宿設有室內泳池、季節性室外泳池及兒童泳池。

加特林堡城鎮廣場度假村是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住 (輔助動物除外)。

加特林堡城鎮廣場度假村是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

加特林堡城鎮廣場度假村的登記入住及退房時間為何？

登記入住開始時間：16:00；登記入住結束時間：任何時間。退房時間為 10:00。

加特林堡城鎮廣場度假村店內與附近有什麼好玩？

歡迎暢玩滑雪等附近冬季活動。店內其他休閒康樂節目包括籃球。你可在室內泳池中痛快暢泳，又或充分善用酒店的其他設施/服務，當中包括季節性室外泳池及健身中心等。加特林堡城鎮廣場度假村亦備有野餐區。

加特林堡城鎮廣場度假村附近區域有何特色？

從加特林堡城鎮廣場度假村出發，短短 15 分鐘步程可到大煙山國家公園，16 分鐘步程即達雷普利大霧山水族館。旅客都表示，當地區域適合步行，滑雪一流。

加特林堡加特林堡城鎮廣場度假村優惠

Q: 加特林堡城鎮廣場度假村是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

10/10 完美

2025 年 10 月 18 日

For the price you cannot beat it. Nice front desk people and went to open my blinds overviewing the balcony and I saw a bear first thing in the morning so that made my trip.

Hannah (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 10 月 17 日

It was in bad need for an updating, commode seat looks like it came out of a trashcan. The corners. Had dirt built up in them. The bed was made with a sheet and one thin blanket. Other blankets were left in the cabinet bed was terrible.terrible needed to be replaced not recommended for a stay

Mark (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 13 日

Nice place to stay

Room was big, clean and cozy. The beds actually slept really well.

Jennifer (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 13 日

Staff was great, good room, good bed, only downfall long walk down hill to strip and a long walk UP hill back to room

Danny (3 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 8 日

We showed up to check in and was told they were overbooked and had absolutely nothing to put my family in. We had family with a 6 month old meeting us there driving from Florida. We drove from KY. Upon arrival after being told that my family of 7 then had to find another place to stay they didn’t offer another stay or any credit or try to help in any way. We were literally sitting in their driveway having a meltdown and if you have stayed here before you know the building is absolutely huge and multiple stories so it’s very hard to believe that they didn’t even have a 2 bdrm condo open. We also paid for this condo 3 months in advance and nothing was said and nothing was messaged to us until after we tried checking in and was told they had nothing. Absolutely worst experience and for them to not care to try and make it right on their end was even for disappointing.thankfully Hampton across the street was very understanding and amazing I highly recommend them

Angie (3 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 10 月 8 日

bed was too soft; bathroom towel rack broke, 1 of the blind slats was broken, but nice kitchenette with supplies.

Rosemarie (3 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 8 日

Our room, bed, kitchen, and bathroom were clean and good. The check in was smooth and helpful. We were close to downtown Gatlinburg and nice eating places. Like this place!

Allan Meyer (3 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 7 日

We had a room right next to the elevator. The dinging of the elevator you can hear inside the room. People waiting for the elevators are loud but that’s not the hotels fail. I would stay again but I would also request a room away from the elevator.

Denise (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 3 日

The staff was very helpful and friendly. The room was very clean and comfortable. This was a great place to stay but we could hear every noise there was. Overall i would stay here again.

Natasha (5 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 1 日

Very nice

charles (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 27 日

It was really confusing to figure out where to check in due to being given a different address. Other than that, it was a very nice place to stay. I would have liked to be closer to the amenities like pool and hot tub but it was comfortable and quiet.

Myra (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 26 日

Curtis (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 24 日

Ian (3 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 22 日

Average place, price, rooms not what advertised

Check in was fast and efficient, but the studio room that was reserved on HOTELS.COM showed very clearly a jetted tub in the room as well as a shower. My wife was really looking forward to using that when I was at Dollywood with my son. It was late when we checkin in, so we just stayed in the room, but it was very deceptive as no where in the on line description does it say "jetted tub optional" and all of the pictures of this type of room show it. Parking is terrible if you have any vehicle over a mini sedan. Tight tight parking garage with a dead end that you have to back out of if you go that way looking for a spot. Elevators sow and super loud trash truck and rumbling trash bins each morning. Overall it really shows its age. Its not terrible, but it's not top tier.

brent (3 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 20 日

Gary (3 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 20 日

Mark (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 18 日

We had an amazing stay at Gatlinburg Town Square. The facilities were wonderful.

Marian (7 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 18 日

First stay here

The mattress was a little uncomfortable. The condo was equipped with all necessities.

Marilyn (7 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 15 日

Not as good as expected

Room was ok. The pool picture is not the pool

TRACY (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 10 日

2 bedroom rental

We loved the layout of our 2bedroom premium. We loved it so much we extended our stay another 3 nights.

Tracy (4 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 9 日

Christina (2 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 8 日

Disappointing

Dark, dingy and dated.

Donna (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 5 日

Kevin (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 3 日

Friendly Staff

Love the staff, super friendly. Located in a perfect spot. I will go again and do business with you guys.

Efrain (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 2 日

We will be back!

Great place to stay. Wonderful location, clean, nice staff, beds were good, and our view was amazing. Only suggestion we have is to separate the smokers who spend all day smoking on their balconies.

Sara (4 晚行程)

Hotels.com 真實旅客評價

加特林堡城鎮廣場度假村

Gatlinburg Town Square

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