At check-in was charged $100 fee for contingencies without any mention of the charge. AFTER I asked for a printed receipt at checkout at that point I was told of the fee and that it would be refunded to my credit card. The check in clerk took my card and ID and was on the computer which was suspicious because the card reader was on the counter.
Christina
Christina (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
David
David (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Stacey
Stacey (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月6日
Ruth R
Ruth R (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Nice stay.
Overall, the personal were great, and the place was nice. I would stay here next time as well.
Edward
Edward (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月25日
well it was a pretty good stay i like the comfort and location. breakfast could be better but over all i would stay again.
Desmond
Desmond (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月12日
Luis
Luis (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月29日
Amber
Amber (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
The overall experience was amazing. I could breathe better than in most hotels that I have stayed in. The staff was very friendly. Being able to have breakfast every morning was nice. Everything was wonderful.
Vanessa
Vanessa (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月27日
Bathroom was horrible, shower curtain was dirty and bathroom smelled of mildew
Emale
Emale (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月27日
We had to pay $100 incidental fee (of which we were unaware) before we even saw the room. Have never had to pay a fee like this upfront except when we’ve travelled with our dog.
Sarah
Sarah (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月19日
Very nice place, I would stay here again. I highly recommend it
Valerie
Valerie (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月13日
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月13日
I liked the style of the outside of the building, the brick.
Dana
Dana (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月9日
Jayson
Jayson (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月8日
No hairdryer, cockroach on the floor
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年8月6日
Staff is great. I had the room with hardwood (laminate) floors, which made the room feel much bigger and cleaner. The bathroom is a bit dated having a tub instead of a walk in. Staff is very friendly. Both during check in and check out I had a very positive experience with them. Would stay again!
Javon
Javon (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月6日
Everything was great. The people at the front desk were very pleasant and helpful.
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月3日
Tony
Tony (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月1日
michael
michael (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月1日
Jian
Jian (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月1日
Das Zimmer hatte kein Tageslicht, da vor dem Fenster eine große Klimaanlage für das Hotel steht. Nachts läuft die Klimaanlage ca. alle 15 min. Wir wurden immer wieder im Schlaf gestört. Zimmer 219 ist nicht zu empfehlen.
Volker
Volker (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月30日
Will stay again and again
Crystal
Crystal (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月30日
My husband and I found the property visually appealing. Set back off the main road was an excellent choice. The noise level was minimal to the extent of being virtually non-existent. We loved the brickwork, a lot of charm. My husband found the breakfast display outstanding - " the eggs actually tasted like eggs and were not dried out". The reception staff when we arrived and when we left the next morning were very pleasant and efficient.
Kelly
Kelly (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月28日
Richmond was great!
The hotel desk staff were incredibly helpful and nice. Always greeted you with a smile and made you feel at home . I appreciated their positivity 😊