4/10 一般
2025年2月22日
Spend the extra $ and stay somewhere else.
We stayed for a softball tournament. We were on the 1st floor. The walls are paper thin, was able to hear our neighbors TV and them snoring at night. Can hear anyone walking on the floor above, in the hallway even. Sounded like elephants. Our tournament ended up getting canceled 2nd day there. We asked if there was anyway we can get credit or a refund. She said since we went through hotels.com we'd have to contact them. Hotels.com was very nice and tried to get a a room credit for another stay some other day at another IHG location as we travel a lot for Softball. The manager denied their request. Ended up taking a loss on a day and went home so we can sleep in peace. I'll never stay at another IGH location again. Also waitig on pending charges to finalize, as so far I'm being charged $25 over what it was supposed to be, plus another $25 for whatever reason.
Christine
Christine (2 晚商務旅程)
Hotels.com 真實旅客評價