Not the cleanest. Beds were comfortable. Needs some updating. Breakfast was plentiful.
Marshall
Marshall (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月24日
Keep driving
Check in was fine. The room was okay. Bathroom light switch was broken and the heat/ AC fan would not turn off, even when turned off on the wall thermostat. It was also extremely loud. The room next to us played loud music until 1am. This could be heard in the hallway and even on the elevator. The pool was not clean and there were not any towels. Also the elevator certification had expired in 2023. Breakfast was also pretty disappointing.
Jamie
Jamie (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
Staff needs training
The hotel itself is a great location right off the highway and in excellent condition. We have stayed here twice in the last month and the facility is fine. My concerns are not about the hotel itself but about the staff. The first time we stayed here we walked past the desk clerk who was smoking a cigarette outside the front door and we wait about five minutes for her to finish her cigarette. This trip the desk clerk was curt, did not smile even once and was doing a phone call through her ear bud while checking us in. When we got to our room we find all the dishes still in the dishwasher and slimy. What this all comes down to is either lack of supervision or poor supervision
Tony
Tony (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月23日
Erin
Erin (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Tony
Tony (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月24日
Ashley
Ashley (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月22日
The tub was a slow drain so when we showered we had to stand in the water. That's gross!
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
charles
charles (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月30日
It’s was a nice hotel to stay in. Everything was like new and updated. We only stopped here to rest on a roadtrip. Definitely a good hotel to stay in.
David
David (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月18日
Peter
Peter (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月11日
samuel
samuel (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月9日
Staff was very friendly and was happy to give us fresh towels when asked for.
Tracy
Tracy (3 晚友伴旅程)
Orbitz 真實旅客評價
6/10 不錯
2024年8月7日
Dorin
Dorin (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月7日
Durrell
Durrell (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月4日
Jacqueline
Jacqueline (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月4日
No hubo en los baños shampoo y Jabón de cuerpo y No habían suficiente basureros en los cuartos y deberían de mandar a lavar las carpeta de todo los cuartos para que no huela feo la carpeta
Alma
Alma (3 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年8月2日
Elizabeth
Elizabeth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月29日
Robin
Robin (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月29日
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月26日
Dirty Room - allowed them to fix it and they didnt
TERRIBLE! If I could give LESS than 1 star I would. Room was dirty and they wouldn’t let us switch rooms. Dirty= like hair and trash, and toilet paper pieces left on the floor. We left to eat while it was supposed to be “deep cleaned” and that didn’t happen. WORST front desk service when I explained that the room was still disgusting.
It wasn’t a random dirty room either. The people that walked in around the same time I did, also came back to say they had a dirty room and the front desk would not move them to a new room. They claimed they couldn’t because their boss would let them.
I will NEVER stay here again and I travel to the area often. I will also tell everyone I know to never stay in this hotel.
I’ll be calling to talk to someone about this situation. Don’t STAY here!!
Photos are after the “deep clean”
Jen
Jen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月26日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年7月25日
Need floor length mirro and waited over a hour and half to check in because the room wasn’t ready . Needed maintenance as soon as we finally got in room faucet in bath fell off and toilet paper holder loose then both mattered had stains also roll out table leg was broken
Joyce
Joyce (2 晚友伴旅程)
Travelocity 真實旅客評價
8/10 很好
2024年7月25日
Andres
Andres (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月24日
Very good
Rafat
Rafat (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月22日
Room 102
Service was horrendous, my room as full of hair the bathroom as well, tub was dirty. Pool was cloudy and nasty breakfast only one person working and we had to wait another half hour to get the next run of breakfast or refills. Front desk lady was terrible and customer service was horrible. Would recommend it!