Check in was less than desirable. We were given keys to a room that was already occupied and the people were in it. Suprised and shocked that customer and i walk back to the office together and the apologies happened. Then, we were told that the hotel was completely full. Since we had done a pre paid booking, I asked her to check the other room that was on the otherside. She was stil under the illusion that the it was already spoken for. Anyway, back and forth we went and finally she did what i told her to do and low and behold, that was the correct room and after that, things went fine.
Paul
Paul (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 20 日
Edd
Edd (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 8 日
I loved the plants around the hotel.
Silvia
Silvia (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 8 日
.
Pamela
Pamela (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 2 日
Room was spacious, clean, VERY quiet at back pf property. We liked that they were set apart and one story, with a patio at the pool. We only stayed one night, but we'd stay again!
Dawn
Dawn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Great place for a weekend in Sonoma!
Great service, clean and refreshed rooms!
Ian
Ian (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Ron
Ron (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 12 日
Alicia
Alicia (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 30 日
Jose
Jose (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 29 日
Patricia
Patricia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 22 日
Tina
Tina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 15 日
Christine
Christine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
The help in the office while checking in was explained well. The friendliness with all the employees was pleasant. This hotel was recommended and i enjoyed the stay. The breakfast food was tasty.