Shower had no shampoo or body wash .pilllws are half pillows that are horrible to use
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
The front desk lady was awesome and very helpful. The waitress at the bar was high on something and was not great she did not give goo service at all but the stay was great.
Jill
Jill (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月10日
Craptastic
The elevator didn’t work and they only had rooms on the second floor the bed was hard as a rock and every time the heat came on it had a weird smell when I called down to the front desk I was advised that was normal and it would be better in the morning it was no better they had breakfast in the morning at 6 am which consisted of cold eggs I went down at 6am because between the hard bed people kicking the metal sheet under the bed making noise and being roomed right out side the dumpster opening and closing all night who could sleep. But the breakfast was cold eggs moldy bagels warm cream cheese and make yourself waffles that had no syrup I was less than impressed with breakfast. Also at best the shower water got to Luke warm I tried at many times throughout the night because I was up all night. The fridge still had drinks in it from the previous people
Brittany
Brittany (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月9日
Decent but overpriced
Room was very dated. Had some cobwebs. Bathtub was very discolored.
Bed was nice and comfortable.
The staff was all great. Just the hotel was dated. I guess i'd expect this room to be around $120 vs the $180 we paid.
Also, the hot tub is no longer there even though it is advertised on hotels.com
William
William (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月9日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月8日
TVs don't have sound for FoxNews and CNN channels
Everything was fine, EXCEPT the TV did not have sound for FoxNews and CNN channels. When I asked the front desk about it they had no answer as to why. Very strange and ODD.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2024年11月4日
Karen
Karen (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Josh
Josh (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月26日
Quick checkin.Staff were friendly & helpful.
Room was clean & quiet.
Would stay here again
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月25日
Disappointed
Hot tub was out of service and looked like it had been for a while. Indoor pool but no heat in the room or pool. Water was COLD
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月20日
We put in when selecting hotel we wanted hot tub and breakfast. No hot tub doesnt work. They ran out of food for the breakfast not even cereal. The waffle iron didnot work. Our room was dusty. We were suppose to get a inside court room. Our view was a empty hotel. Rude front desk worker. For 214.00 I would expect more.
Judy
Judy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Karoline G
Karoline G (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月14日
Angela
Angela (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月11日
Sheila
Sheila (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月11日
Never again!
Terrible! The pool was freezing (63 degrees) because they unplugged the heater to save $. There was also an empty hottub for the same reason. Our entire 2 night stay there was broken glass on the pool deck. Screaming kids running the halls all hours and the flooring in the hallway has a hole in it covered with a small rug.
I am disabled and the ONLY reason we booked here was beacuse I needed to have the use of the pool. The young girl working at the desk was rude when we requested to have the heater plugged back in.
When i attempted to use the washroom near the lobby during the late eveving, i encountered a clearly, homeless woman bathing herself in the sink (partially nude). The exterior doors do not lock at night so can just wander in-and they do!
Rooms were clean with the exception of the stains on the carpet and windows were filthy. Don't be fooled by pics online. This hotel doesn't resemble them at all...
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年10月10日
Autumn
Autumn (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月30日
They advertised hot tub and heated pool. Neither were working. Elevator broken but not a biggie, just had to walk up 1 flight of stairs. Could be a problem for someone with a disability or elderly. They didn’t tell us elevator wasn’t working until after our rooms were assigned. Clean.
April
April (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月29日
Easy access to the highway, Birch Run outlet, and lots of dining options. The bed was very comfortable. The decor and upkeep of the rooms (chipped paint, wall stains, etc) could use improvement. Overall was an good, affordable place to stay and enjoyed the hot breakfast.
Felicia
Felicia (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月29日
Antoinette
Antoinette (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月29日
Taylor
Taylor (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月28日
Very welcoming and friendly staff.
Vivian
Vivian (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月27日
Not the best
It would have been nice stay bud the bar was never open when we were there and the hot tub was closed everyday
Jeffrey
Jeffrey (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月25日
It was a lovely place - all good except the elevator wasn’t working and it was a hard climb for 4 70 adults and big suitcases!
Richard
Richard (1 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月24日
The rooms were clean, the staff were friendly. Breakfast was nice. The corridors need work and some cleaning, The hot tub was close which was very disappointing for us.