My family chose this hotel because of its low rate and the fact we were basically only staying just to get a nights sleep. The rate was great- $135 for a suite w 2 queen beds and a pull out double sofa bed. The blackout shade was nice and the hotel itself is newly remodeled and relatively clean. The reason why I rated it low was at 5:30am the fire alarm started blaring. Everyone was confused and some packed their belongings hastily and fled. I went down the stairs to see what was happening since our rooms phone was disconnected and found that it was an isolated fire in the oven. I was very disappointed that the hotel provided all its occupants ZERO communication and direction. It only makes sense to me that an employee would walk the halls to make sure all the panicked travelers knew their families lives were not in risk. Why was this not done? Even on the Titanic, the employees respected the passengers enough to guide them through the disaster. Pretty weak in my opinion. The other reason for my rating is they didn’t serve hot breakfast in the morning. BW needs to step up their customer service!! WTH???
Danica
Danica (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Great location to ucla
Harold
Harold (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Craig
Craig (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月23日
Annette
Annette (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Dariusz
Dariusz (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月17日
Brian
Brian (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月17日
Thomas H
Thomas H (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月16日
Good for Magic Mountain
It was nice. The hallways echoed a bit when people were talking and walking by the room, but everything in the room was good. The breakfast room was small, so we had to take our food back to the room to eat. The selection wasn't great. Very close to Magic Mountain.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月10日
mario
mario (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Nelio
Nelio (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Recent stay
The hotel itself was very good and clean but the breakfast could have had more options for vegetarians.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
No complaints at all. Everything was great! Staff was friendly, the breakfast was good and free, and the hotel was very clean.
Dominique
Dominique (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Jenene
Jenene (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Geri
Geri (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Very comfortable bed and accommodations. The only issue was the heater was extremely noisy and needed to be serviced. The bathroom fan was also very noisy. Everything else was excellent. Nice breakfast too!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Staff was friendly and courteous and professional very helpful with amenities breakfast is great very cleanly rooms and throughout the hotel would definitely stay again and recommend to anyone.
Steve
Steve (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月31日
Nice, but rooms in need of an update
This is an older Hotel. The Lobby and breakfast area were updated, but not the rooms. The bathroom was very disappointing.
Stuart
Stuart (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
El desayuno no me gustó, la cama y almohadas super incómodas y la limpieza de las habitaciones nos dijeron que se hacían cada tres días
Elizabeth
Elizabeth (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
Kris
Kris (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
Frank
Frank (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Great location
Great location for Magic Mountain or exploring Santa Clarita. Walking distance to great margaritas and Mexican food - also a Starbucks!