Other hotel cancel my reservation so I have to find a new hotel and Marriott had two rooms ❤️❤️ since now on only will be staying at Marriott
Alicia
Alicia (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Francisco
Francisco (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Vale conferir!
Nossa estadia foi excelente. Fomos bem tratados por todos e tivemos dias aprazíveis. Restaurantes com boa comida e atendimento, de modo geral, bom. A título de sugestão, acreditamos que o resort deveria reavaliar a questão da acessibilidade na área da piscina e praia. Também pensar na oferta de mais banheiros na área da piscina e, novamente, se preocupar com a acessibilidade.
Carlos Eugênio
Carlos Eugênio (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
MARIO H
MARIO H (6 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
Good hotel, could do better
Very nice hotel, the staff is very nice and helpful. We did however had bad luck with the room, it smelled like sewer but they eventually gave us a new room. Also, they are not prepared for full occupancy since the day more people arrived they didn’t have enough umbrellas neither at the pool nor the beach.
Erick
Erick (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月13日
Kailash
Kailash (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Cancun
Beautiful views friendly staff clean!
Kimberly
Kimberly (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Great food, amazing place.
Alexandro Ochoa
Alexandro Ochoa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月27日
Amazing beach is best you can say for this Marriott resort. Breakfast buffet subpar, no buffet at all for lunch. Low evening entertainment. Staff not quick to be helpful, constantly told “sorry not available right now” with booking a spa massage, ice cream, coffee, breakfast options, drinks. Not worth the higher price. Hibachi restaurant was very good and rooms are very new with good housekeeping.
Ilya
Ilya (5 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月25日
Nice Hotel but nothing crazy to rave about. Location and beach is good, downfall is basic liquor only available unless you pay a ridiculous upgrade price. Only has 1 restaurant with a buffet and only open for breakfast. Poolside service very poor. Almost like they don't even care about tips. Which I tipped very well but service still lacked. Inside bar only opens at 4pm. No welcome drinks beside water. Will stick to the Hyatt Ziva next time much better option for same price.
Tiago Do Carmo Reinaldo
Tiago Do Carmo Reinaldo (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月23日
In general
JOEL
JOEL (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月22日
I'll be back.. my only complaint was with the Spa.. I asked for couples massage for 80 min and was told the price and then at the end of the massage it was double what I was told.. over 500 dollars .. that was crazy.. I won't be doing that again
Mark
Mark (5 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月21日
Einerf
Einerf (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月21日
We absolutely loved our stay! This was probably one of the nicest all inclusives we have been too! They had activities for all ages, great food & a beautiful hotel! Definitely will return in the future!
Nikolas
Nikolas (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月20日
Excellent service. Family friendly. Food is good, a lot of options. Room service 24hours. Had a great time.
LA TOYA
LA TOYA (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月19日
Great Hotel and staff service. Could improve on the quality of food and food was a little cold when we had room service. Overall a great experience in the hotel. Would used Marriott Cacun on my next visit.
Ming
Ming (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月18日
En general bastante bueno, tranquilo, el personal muy servicial con buena disposición ante cualquier duda En especial Jesús del área de alberca, siempre fue muy amable y atento. La comida bien también, solo mejorar el teppanyaki del restaurante ONO.
Las habitaciones amplias, limpias y cómodas, el aire acondicionado funciona muy bien.
La playa muy bonita, limpia sin sargazo ni basura, lo que esperas al llegar a un mar como el de Cancún. Algo que me gustó fue que tienen personal todo el tiempo de salva vidas con sus equipos de primeros auxilios y siempre están pendientes de los huéspedes.
Miguel
Miguel (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月12日
A bit aged, but overall still good
Judith
Judith (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月9日
Clean and updated hotel. Decent amount of food options for everyone big and small. Friendly staff and good service. Great crafted cocktails at the bar by the lobby lounge. The liquor brand options were limited and just ok. Room was cleaned daily, mini bar was restocked daily as well as receiving fresh clean towels. Great kids club which my 4 year old enjoyed. The kids club is for ages 4 and up, no exceptions and you are not allowed to stay with child. Nice amount of morning and daytime activities by the pool but could use some more nightly entertainment.
Michelle
Michelle (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月2日
Josue,Andii,Alex, were amazing!!! Definitely made my stay a lot more enjoyable!! Thank you for the amazing service