The reception staff, lifts, amenities in the room etc are all up to a good standard and I found that everyone I spoke to was really friendly and helpful. We parked across the road in an ncp car park for a little over £15/24 hours. The location is perfect for shopping and getting to central events, which was the reason for our stay. The room was a good size and had a nespresso machine but the bathroom is dated and some of the furniture in the room is tired and needs replacing.
The main issue though is noise. I am not a light sleeper and I don’t think I got more than 3-4 hours sleep. The doors to the rooms do not provide adequate noise cancelling to begin with so you can hear everything in the corridor and so I assume people outside can hear what’s going on in the room - not very private. Secondly, the hotel is near a nightclub. I tried to sleep between 12am and 7am and was awoken constantly by external music, screaming, shouting, singing, sirens and what sounded like someone hitting a bus stop screen or advert board repeatedly. I eventually remembered I had some ear plugs which meant I finally got some sleep, but even with those in I could still hear noise before I drifted off. The hotel could perhaps invest in better glazing to avoid this issue. I was on the 7th floor so goodness knows how it must feel to be on lower floors. A really good hotel at a fair price otherwise, but unfortunately if I can’t sleep, it’s a waste of money staying.