All staff we encountered were so friendly and helpful. The room was clean and the beds were comfy. Breakfast was delicious. We couldn’t have asked for a better place to spend the night.
Taylor
Taylor (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月15日
Karen
Karen (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月4日
Waste of money
Didn’t have my room type ready when I checked in at 5pm, not a huge deal got a different room and a rollaway bed. The rollaway bed 100% more comfortable than the actual bed. The bed was basically on the floor and felt broken, loud and creaky, and the gap between the bed and headboard kept swallowing our pillows all night. Pubic hair and dirt on the bathroom floor. Kids acting like complete fools in the pool all night both nights to where my family could not safely swim & they had zero supervision. The one time my child tried to get down the slide when the other kids were there another child came down right as he did and kicked him square in the back. Could also hear them down the hallway & in our room the entire stay. Where was the front desk attendant this whole time? Not a clue. Never actually at the desk. The one time we interacted with the front desk evening attendant she was super snarky about our key not working. Breakfast was decent at least I guess!
Ashlai
Ashlai (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月11日
Amy
Amy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
William
William (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
Jane C
Jane C (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月4日
Sorely disappointed overall but friendly staff
The highlight of this stay were the amazing front desk attendants, if it wasn’t for them, I’d be sorely disappointed. The water slide and hot tub were both out of order and nothing was stated about them being inoperable. The pool area was dirty. I asked for room service after the first night as the sheets were not staying on the bed, the trash needed to be taken out, towels needed restocked and just a few basic things and only the trash was taken out and towels dropped off on the counter. No bags were put back in the cans and no coffee was left. Bed was ignored. The breakfast area was stifling hot every morning and they ran out of things. The final straw was the fire alarms going off for an extended time one night and the fire department never showing up and not being informed of what was happening. Nothing was offered as compensation. We were finally able to go back to our rooms but nothing else was said. If this was a $60 hotel, it would have been acceptable but it’s not and I expected more.
Shelby
Shelby (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
Stephanie
Stephanie (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月14日
Eeeek
There was dirty towels hanging on the hooks behind the door in the bathroom.
There were dity socks behind the couch pillows. The couch was very dorty when we reoved the cushions to use the pullout bed.
The tub is stained and dirty
Sheri
Sheri (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Dan
Dan (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月24日
Robert
Robert (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月20日
Stayed
Bathroom hadn’t been cleaned, toilet plugged.
Breakfast was good-attendant was good.
Judy
Judy (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月20日
No hot tub
The hot tub was out of order and the pool waa dirty. Did not diacount my stay for having a broken hot tub
Robert
Robert (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月20日
Susan
Susan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月11日
Fine place to spend the night
The staff was very friendly. The room was quiet, clean, and spacious.
Metro
Metro (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月9日
Scott
Scott (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月31日
Seemed like a nice hotel, had a room up top floor, and had a neat view of the city..
Heidi
Heidi (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月29日
Convenience
Jill
Jill (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月29日
Libby
Libby (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Whitney
Whitney (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月22日
Karaleigh
Karaleigh (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月18日
Jodi
Jodi (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月13日
Paul
Paul (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
The staff was exceptional. Denise was tremendously helpful in coordinating our stay, even calling me back to advise the situation had been resolved.