cleanliness of the room was poor. Paying $200 a night I wanted a clean room
Kim
Kim (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 1 日
Rev George
Rev George (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 30 日
I guess it was the wrong day to check in with you basically doing a full overhaul of staff because your managers and others where not ready to use the system to check people in at a timeline fashion
Jonathan
Jonathan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 11 日
Marquis
Marquis (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 3 日
Crystal
Crystal (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 3 日
Good but not too good
I had a few inconveniences once arriving. I called an hour in advance to let the front desk know what time I planned to arrive and if there were any rooms available (yes I had a reservation). They assured me that there were rooms for my reservation and I was free to check in at any time. However, once arriving at 2pm, I waited 20 minutes for them to tell me I would need to come back at 4pm. I understand the check in is at 4 but the misinformation I was given really set us back.
The pool is also closed down. That was not mentioned on the website, nor during check-in. Which was a huge bummer because booking rooms and being able to swim is a HUGE contributing factor when deciding where to stay. However they did allow us to go across the street to a sister location and let us swim there. So wasn’t a total bust.
The room was decent despite pubic hair being on the toilet when we walked in and the leaking and spitting of the water from the shower head.
The inconveniences really put a damper on things but all in all, the staff was friendly and the breakfast was great! Would not book there again though.
Kenisha
Kenisha (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 18 日
Marland
Marland (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 19 日
Needs updating but works
We stayed for my daughter’s birthday. It is definitely an older facility that needs updated but it worked.
Kimberlee
Kimberlee (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 6 日
Good Stay
Overall, the hotel was nice and comfortable. The people at the front desk were very nice and accommodating. The pool and pool are water clean. My only real complaint is when I pulled out the couch bed, the sheets on the mattress were discusting. It looked like there was dry blood stains on them and they were discolored in places. I just folded the bed back in and we made due. Other than that, I would recommend this hotel.
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 27 日
Carleen
Carleen (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 24 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 3 日
Mary
Mary (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 29 日
Paul
Paul (12 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 15 日
Good location. Convenient to Meijer's. A bit run down. The door to the bedroom area wouldn't close completely.
Brenda
Brenda (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 10 月 12 日
Mediocre. Good for longer stays
Mediocre. Great having multiple bedrooms and bathrooms, would be good for long stays. Breakfast sucked and not many options for snacks. But did have kitchen with stove top! Beds are very firm, pillows are nice
Sarah
Sarah (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 23 日
Great place for an overnight stop
Very well appointed room and all recent construction. Clean.
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 3 日
Great hotel!! Extremely clean and staff was very polite. Highly recommend!!
Melissa
Melissa (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 8 月 28 日
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 8 月 25 日
Check in was easy, room was clean, bed was very comfortable. Area was commercial, Menards, lots of car dealers…. Easy access, perfect for my purposes.
Valerie A
Valerie A (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 8 月 20 日
Definitely totally worth the money. Every part of my stay experience was outstanding!
Jeffery
Jeffery (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 8 月 12 日
Decent place to stay
Nice hotel just needs some room maintenance. Our suite had air conditioner that leaked in the bedroom so the carpet was soaked the entire week we were there. Also the bathroom had no vent to get rid of steam. A dehumidifier is definitely needed as the room felt "wet" the entire time. Otherwise breakfast was decent, and staff were nice, quirky, but nice. Morning we checked out there was literally a guy at the front desk sound asleep and snoring!!
Robyn
Robyn (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 7 月 21 日
The staff was very nice and helpful. The hotel was clean. We enjoyed our stay, the hotel is a close to everything. I will be staying here again on my next trip to Springfield.
Jennifer
Jennifer (8 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 7 月 19 日
Chasity
Chasity (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 7 月 18 日
Everyone was super helpful and nice. The rooms were comfortable and accommodating. The amenities were top notch. Very nice hotel!