It was a nice hotel. Could do with a freshen up but all the staff were great and very helpful
david
1 晚行程
8/10
真實旅客
1 晚行程
10/10
We booked for convenience, but were really surprised by how great this place was, esp for the price. Gentleman at the front desk was great as was our waiter, and room was spotless
Gordon
1 晚行程
8/10
This hotel was ok, although the staff could have been more attentive. The food options for dinner were great, and I did find that service better than the hotel in general. The room was quite small and the 'wet room' concept never works well!
Shirley
4 晚商務旅程
2/10
Booked last minute to stay after spending a belated Christmas Day with family. Arrived after midnight and was taken to my room, got ready for bed and the bathroom fan wouldn’t go off, contacted reception and the night porter came and it still wouldn’t go off so he agreed to move me, he tried two rooms on the same floor both fans were on and loud. I was moved to a fourth room which luckily had a switch to turn the fan off but the radiator in the bathroom and next to the bed was extremely loud, turned both off and went to sleep. Woke up at 6am to a freezing room, turned the radiator back on and got no further sleep as it was so loud. In the morning went to use the shower and found bits of hair on the bathroom floor. Spoke to the manager before leaving who apologised and said to contact hotels.com for a refund; which I did when I got home. They phoned the hotel who stated there was no issue with the fan or radiator and refused a refund, I spoke to another manager who was insistent that there was no issue (if there was no issue why would I be moved to 4 rooms in the middle of the night and give myself the stress of complaining) so the refund was denied. She also made a comment re the price that I paid which was lower than other guests, on the day I booked this wasn’t the cheapest hotel in Aberdeen but was chosen for location and regardless of what you pay, you still expect to get a decent nights sleep in the hotel you are paying to use.
Only positive was the breakfast.
Louise
1 晚家庭旅程
10/10
Staff were very good and helpful. Good breakfasts and great to have server come and take orders for a freshly cooked breakfast. It was very convenient to the P & J Live venue where the event we were going to was held. Nice bar and prices reasonable
Andrew J
2 晚行程
10/10
Colin
1 晚商務旅程
10/10
Wonderful staff, thanjs to John for looking after us all. Great breakfast and dinner
Jayne
2 晚家庭旅程
6/10
The staff is extremely friendly and very helpful with requests. The room we had was small, and the bed was also small. Everything is kind of old and needs an update. The bathroom was awful as the shower was basically over the toilet and everything was soaked by the time you finished showering (toilet, vanity, floor). The bathroom was basically never dry, and if I showered that day and I could not use the toilet in socks because it's basically just a big puddle all the time.
Timothy
5 晚浪漫旅程
10/10
Always very clean and comfortable and friendly, efficient staff
Sylvia
1 晚行程
8/10
richard
1 晚行程
10/10
Great hotel - close to the p&j -perfect.
michelle
1 晚行程
8/10
chris
1 晚行程
8/10
Elaine
2 晚行程
4/10
Michael
1 晚行程
10/10
Perfectly located for P&J Live - less than a 5 minute walk. Stayed for two nights, very quiet and I slept very well. Breakfast was really good and so much variety. M&S Foodhall and Co-op 10 minute walk. Would recommend.
Tina
2 晚商務旅程
10/10
the dining options were very good and a direct bus in to town