我可否免費取消凱藝酒店的預訂，並獲發全額退款？

可以。凱藝酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

凱藝酒店是否設有泳池？

是的，此住宿設有室內泳池。旅客由 08:00 至 22:00 可使用泳池。

凱藝酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住 (輔助動物除外)。

凱藝酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。住宿設有露營車/巴士/貨車車位及電動車充電站。

凱藝酒店的登記入住及退房時間為何？

你可於 14:00 開始登記入住。退房時間為 12:00。

凱藝酒店店內與附近有什麼好玩？

凱藝酒店備有室內泳池及野餐區。

凱藝酒店附近區域有何特色？

從凱藝酒店出發，短短 10 分鐘步程即達摩西湖。

摩西湖凱藝酒店優惠

Q: 凱藝酒店店內與附近有什麼好玩？

凱藝酒店備有室內泳池及野餐區。

4/10 一般

2025 年 9 月 28 日

Staff is Great…Property, not so much!

The staff were wonderful and they all seem to be proud to work there. Everyone wanted to add to our stay. That being said, the property is in very poor condition. The rooms are clean but the walls are cracked and peeling, the furniture is badly scuffed. Our room did not have a hair dryer and staff was not able to supply one (although they offered to allow us to use another room to dry our hair…certainly inconvenient the gesture was nice). After purchasing our own hair dryer, there was no shampoo or conditioner dispensers or small bottles. Housekeeping was kind enough to provide some finally.

Shelley (2 晚友伴旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 20 日

Definity not a "Quality" Inn

The window had a large crack in it. The upholstered chair and stool were so incredibly dirty that we absolutely could not use them. The refrigerator dial was broken and it froze our drinks so that they exploded when opened.

Robert (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 2 日

Annette (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 18 日

Patty (1 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 12 日

Patricia (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 8 日

Tawnya (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 7 月 25 日

Run, don't do it.

I will never stay here again. I got zero sleep and the room was disgusting. They tried to say it was clean but absolutely not. Room didn't even have towels. Oh and the safe you are supposed to leave your values in was non existent in my room. Why they even have this room in rotation I don't know.

Rebecca (2 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 7 月 23 日

The hotel has a stench that changes depending on the area. The beds are lumpy and not comfortable. The AC units are so old and loud that you have to choose to be hot and not sleep or listen to it rattle and not sleep. Road noise is extensive. The rooms are very dark. The exterior doors to the place do not lock, anyone can enter at all hours of the day and night. I mean, I get - its only $140 / night. You're better off sleeping in your car.

MELISSA (1 晚家庭旅程)

Expedia 真實旅客評價

4/10 一般

2025 年 7 月 20 日

Outside appearance of hotel was beat up, lots of trash and windows taped up. Coming into the hotel the woman was on her phone during check in and seemed as thou we were disrupting her conversation. The hallway smelled like cat urine, coming into our room there were painted over holes in the wall, the ac air smelled bad, the bathroom counter was sticky. Checking in at 11pm and out of other options we HAD to stay, but checked out at 5am! Didn’t even shower! I would never stay here again.

CJ (1 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 20 日

I didnt like anything about this hotel, it was extremly un clean and will never go there again. I'm even surprised that you have this hotel advertised on your app. If I continue to get hotels like this through your app on, I will no longer use you.

This is the top of the AC. Filthy and terrible paint job.

Again, extremely bad paint job looks like a two-year-old did it? And it's filthy in the bathroom.

Rebecca (1 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 19 日

everything is very old and very dirty

Valentyna (1 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 19 日

DONT STAY HERE!!! This doesn’t look nothing like on pictures. It’s like homeless shelter. Smells so bad. Rooms dirty, they don’t change sheets. After checking in (2 )rooms that we reserved was dirty, we made a complain and the front desk lady said they don’t have extra rooms, and won’t give us a refund. Bedsheets had hair, stains , bathroom tub was not clean, had hair all over, bathroom had dirt on the floor. No one care here, and they won’t clean. Don’t waist your $ on this. You will see people go in and out and walk all night in the hallways.

Beds had hair, they don’t change sheets between people

Nataliya (1 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 19 日

Horrible! The whole thing!

Kathryn (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 7 月 19 日

Todd (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 7 月 8 日

Sergey (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 7 月 7 日

Old fashion, ok hotel for unplanned stay look

Martha (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 7 月 6 日

I think overall it was good! I would recommend stating the breakfast days and time instead of just saying on weekends because some people look at Friday as a weekend day. We missed breakfast on Friday morning because we thought it went until 10 and we were not the only ones. There were about 6 other people that thought the same thing. I know the little insert you put in with the room key says the times and all that but I would definitely say Saturday and Sunday breakfast goes until 10 and Mon-Friday it only goes until 9. Also I forgot to mention this at checkout but our TV turned on and lit up but would not play anything and we could not even turn it back off. It finally started working after sitting on for about 7 hours. We were in room 112. Overall though the staff were wonderful and friendly and we had a good stay.

Sabrina (2 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 7 月 4 日

Terrible smell in room. Holes in screen so couldn't leave window open to air out room stink; as mosquitos could get in. Omelet thingy was terrible.

Rebecca (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 2 日

Ronald (2 晚行程)

Expedia 真實旅客評價

4/10 一般

2025 年 6 月 30 日

If you're looking for the Quality Inn consistency that the chain usually offers then book somewhere else. The staff was friendly but this place was uncomfortably dirty from tons of stains on the bedding and furniture, strong pot smell in the hallways, no elevator, ice machine didn't work and all the surfaces through out the building looked like they had not been cleaned or painted in years. I have chosen to stay in many dives before but when I book a Quality Inn room, I have always seen a consistent environment until now.

Louis (2 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 6 月 30 日

Gus (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 6 月 30 日

Jodi (1 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 6 月 29 日

This place is terrible. There was a wait for checkin. Room is dirty and smells. Bathroom is dirty,smelly ans poorly maintained. Pool was closed early. A rusty hangar fell from the rafters in the pool and hit my wife. The pool isnt heated so they just jack heat up in pool room to make up for it? Aweful. This place is a dump

Brian (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 6 月 29 日

This is our 2nd reservation through Expedia and both hotels have long term live-in people who have been living and hanging around property (homeless) people coming and going at all hours..both hotels are used as city payed stays for homeless from home shelters

Betty (1 晚行程)

Expedia 真實旅客評價

4/10 一般

2025 年 6 月 28 日

Bathroom walls &ceiking were splattered with something or had mold. All fixtures appeared to be 20+ years old with dirt and grime embedded in them. Corners of bathroom looked filthy with ground in dirt. At least 4 flys in the room. So much noise came through the windows I thought they were open. Fridge was cold and beds appeared clean though.

Eva (1 晚家庭旅程)

Expedia 真實旅客評價

凱藝酒店

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常見問題

我可否免費取消凱藝酒店的預訂，並獲發全額退款？

凱藝酒店是否設有泳池？

凱藝酒店是否允許寵物入住？

凱藝酒店是否設有店內泊車位？

凱藝酒店的登記入住及退房時間為何？

凱藝酒店店內與附近有什麼好玩？

凱藝酒店附近區域有何特色？

評價

凱藝酒店的評價

不錯

6.4

7.4

7.8

6.4

6.0

評價

4/10 一般

Staff is Great…Property, not so much!

Shelley

4/10 一般

Definity not a "Quality" Inn

Robert

8/10 很好