Upon entry to my room it was 62 degrees while temps outside was in 60’s, there was trash from a previous customer on the night stand, I had 2 washcloths, 2 medium size hand towels, no large drying towels, the bed was extremely hard and uncomfortable, I requested for staff to refresh my room as their sign in the room indicated staff come every other day unless requested no one every came, and finally no airport shuttle is available as well. Every Hilton hotel stay I’ve had was a pleasant one this one I was unhappy. The appearance of the staff attire was very unprofessional and HR should do a better job with their expectations. The staff overall were extremely nice and courteous however, In the future I’ll never stay at this location again. Thank you!