The room I checked into was filthy as if it hadn’t been cleaned in months. The bottom 6in of the white shower curtain was covered that pink/orange bacteria stains. The mini fridge was broken (the door wouldn’t shut and it was warm.)
There was dust all over the lamps, outlets, walls, and the towels were all different types of white (think dingy, ratty towels you use to clean not dry off with.)
The reception staff was kind and friendly and helped get a replacement room. When discussing the replacement room, my only request was “as long as it’s clean” to which the staff replied they couldn’t guarantee that it was clean and to check it thoroughly.
The replacement room had garbage already in the bin, but at least was “cleaner” than the last.
The ONLY good thing about this stay was the delicious breakfast cafe and the staff who were friendly and kind.
I will never stay at a Marriott ever again. To think such inhospitable conditions are normal in the hospitality industry.
The room should be clean….