The room was dirty, specially the bathroom. The shower doors didn’t work properly, it was very difficult keeping them closed when showering. The AC thermostat is garbage, there was not independent control for the fan, and the temperature keep chang from cooling to heating. Also there was one particular member of the staff on the reception area that was very rude for no reason.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Tamara
Tamara (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
Shuttle broken down
This property is beautiful and clean. I would have given it a 5 star if the shuttle didn't break down. My daughter and I took the shuttle and got dropped near River Street. I called to be pick up, they saud it will be a few minutes because people were in front of us. 39 minutes passed, i called back and was informed that the shuttle had broken down and they were trying to fix the problem! I had my 12 year old so after waiting about 30 more minutes I decided to uber! Spent over $20 for us to go 7 minutes back to hotel. The following day the shuttle still wasn't working! One of the reasons I booked this property because of the shuttle!! I was very disappointed and ended up spending more money getting around!
Candace
Candace (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Recommend!
Modern and very friendly staff!
Bonita
Bonita (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Nazhrene
Nazhrene (3 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月6日
the room for spacious and bed was comfortable but there was no gym and breakfast was not complementary.
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月5日
Jeremy
Jeremy (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月5日
STACY
STACY (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Tzu-Wen
Tzu-Wen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月13日
Cleanliness Issue
Upon check-in the sheets were not cleaned (hair and stains). The toilet was not cleaned well. When I informed front desk he stated he would move me to another room since housekeeping left for the day. The room I was moved to had sheets that felt worn so I just requested a set of new sheets. The air conditioning unit had a bad odor whenever it turned on so I had to either deal with the odor or be hot. Shuttle service was quick and convenient and front was prompt when responding. Most likely won’t book the hotel again
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月13日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Aimee
Aimee (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Nice stay
Good easy experience
Todd
Todd (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Great Place to stay!!!
Clean room and great friendly staff!!!
Jean
Jean (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Eric L
Eric L (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月25日
Pillows are very hard - could sure softer pillows
roberto
roberto (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Enjoyed the stay.
Hotel was well kept.
HARLIS
HARLIS (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月19日
lois
lois (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
We had a great stay in Savannah! The hotel was very clean and only a short walk to all the fun downtown. There was a shuttle available but we didn’t use as the walk wasn’t only about 5-10 minutes downtown. Parking on site is a huge plus, but as the parking lot is quite big charging $25 a night seems a bit high as it’s an open lot.