I had a wonderful experience at this hotel. The front desk staff were very polite and friendly, making me feel welcome right away. I was pleasantly surprised to receive a complimentary upgrade to a suite, which made my stay even more comfortable. The location is excellent—safe and convenient. It's just a short walk to The London Clinic and Oxford Street, and only a few meters from Paddington Station.
My reason for staying was due to treatments at The London Clinic, and it truly meant a lot to have a cozy, quiet room to return to in a safe neighborhood. It made a challenging time feel a bit more manageable and comforting.
One thing that really stood out was the bed sheets—not only were they sparkling clean, but they also smelled absolutely beautiful, which is something you don’t often find in hotels. It made the room feel extra fresh and inviting.
If there’s one thing to note, it’s that the kitchenware was missing some basics like forks and knives, and the stove was a bit dated. Other than that, everything else was great. I would definitely stay here again and highly recommend it.