Was in PR for a Family wedding. The hotel was outstanding. Everyone from your check in staff all the way to your cleaning crew were very friendly and very professional. Your restaurant was outstanding. Your waiter/waitresss were outstanding and friendly. I would recommend this hotel to anyone who asked me.
Anne
Anne (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月11日
john
john (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月11日
Jahdiel
Jahdiel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月10日
Great pre-cruise hotel
Room was comfortable, with a view of our cruise ship dock. Friendly staff, good restaurant. Walgreens on ground floor, but no pharmacy.
richard
richard (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
Thanks for storing our luggage
I thought it was amazing that they stored our luggage before it was time to check in. We had arrived in Puerto Rico that morning and wanted to wander around until it was time to check in. It was amazing to not have to worry about our luggage. Once we checked in the room was nice and comfortable to relax in!
Chelsea
Chelsea (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月9日
A good location but poor experience.
I don’t have much positive to say about this place unfortunately. I’ll start with a couple positives before I get into the negatives. Location is great, it’s near the cruise port and close walking distance to the old town. So the bad, we showed up at 3pm to check in after a very long day travel day. Only to be informed the cleaning staff was running late .. not a little late almost 3 hours late! We didn’t get our room till 6pm! Then when we got in the room it looked partially clean? I’d rate the room cleanliness as a 5 out of 10. The communication throughout the stay from the front desk was poor for several reasons. The staff didn’t look happy and you didn’t feel the relaxed vibe of Puerto Rico. It was an expensive place to stay, so will stay somewhere else next time. We wouldn’t recommend it, sorry :(
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月8日
Ok if you are looking somewhere close to cruises
It's a great location and the room is spacious but service is slow and it feels overpriced for what it is
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025年2月8日
Expensive for what you get.
Our room looked straight into a parking house, for what we payed I expected something very different.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月8日
Denise
Denise (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月6日
Great location to cruise terminal
Convenient location to the cruise terminal. Nice but outdated. Rooms were not ready until late but did give a $35 restaurant credit for inconvenience without asking for it.
Hope
Hope (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月4日
Jorge
Jorge (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月3日
Sybil
Sybil (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Edna
Edna (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月30日
ORLANDO
ORLANDO (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Excelente
Excelente, lo recomiendo. Muy cómodo, moderno, maravillosa vista al mar y muy buena localización.
Jose
Jose (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Great place to stay in San Juan
Beautiful hotel. Everything looks modern and new. Breakfast buffet was excellent.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月25日
Good Stay, great team!
I had a good stay, a little pricy for what it is but the location is unbeatable
Alastair
Alastair (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Duann
Duann (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
Gary
Gary (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月21日
Nick
Nick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Great stay
People at the front desk were friendly and accommodating. The property itself is great with great location. Amazing atmosphere and spacious and the rooms are nice. The staff at the restaurant was not smiling and not really friendly. The only person who was nice and accommodating was the manager. The rest of the servers were just food delivers.
Dimitar
Dimitar (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Fiestas SanSe 2025
Everything was just perfect.
Friendly staff. Well located facility.
Fidel
Fidel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月17日
Perfekte Lage für Cruises
Kein Stuhl im Zimmer. Vergrgrößerungsspiegel im Bad ohne Stromanschluss. Gehört an die Wand, nicht auf den Waschtisch. Leider typisch amerikanisches Bettzeug. Kein Cover für Federbett , sondern nur einzelne Laken! Jeden Tag Chaos im Bett, außer man bewegt sich überhaupt nicht. Matratzen sehr gut.