Bahia Principe Grand Tulum - All Inclusive

4.0 star property
Akumal beachfront property with golf course and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bahia Principe Grand Tulum - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Aerial view
Aerial view
1 bedroom, in-room safe, desk, laptop workspace
7 restaurants, breakfast, lunch, dinner served; international cuisine
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Bar
  • Airport transfer
  • Connecting rooms available
  • Free breakfast
Main amenities
  • Daily housekeeping
  • On a private beach
  • Marina
  • Golf course
  • 7 restaurants and 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • Free children's club
  • 5 outdoor tennis courts
  • Fitness center
  • Sauna
Feel at home
  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 30 of 30 rooms

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 334 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 334 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

2 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • 377 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room (Superior 2+2)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 334 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 334 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 334 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 334 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

2 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • 334 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

2 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • 334 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

2 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • 334 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

2 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • 334 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 334 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 334 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 334 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 334 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Crta Chetumal - Cancun Km 250, Akumal, QROO, 77760

What's nearby

  • Dolphinaris Tulum - 7 min walk - 0.6 km
  • Riviera Maya Golf Club - 16 min walk - 1.4 km
  • Aktun Chen - 16 min walk - 1.4 km
  • Akumal Beach - 11 min drive - 5.0 km
  • Half Moon Bay - 17 min drive - 6.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 70 min drive
  • Cancun Intl. Airport (CUN) - 82 min drive
  • Cozumel Intl. Airport (CZM) - 27.7 miles/44.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant Kukulkan - ‬16 min walk
  • ‪Restaurante Yucatan - ‬4 min walk
  • ‪Restaurante Arlequin - ‬10 min walk
  • ‪Piscis snack bar - ‬17 min walk
  • ‪Los Corales - ‬17 min walk

About this property

Bahia Principe Grand Tulum - All Inclusive

Putting you within a 10-minute drive of Xel-Há Park, Bahia Principe Grand Tulum - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. Yucatan, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a golf course, and a marina. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)
Limited gourmet or à la carte dining

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Access to offsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 978 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 7 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Barbecue grills
  • Room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Playground
  • Pool gate
  • Stair gate

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Ecotours
  • Pro golf lessons
  • Golfing
  • Mini golf
  • Kayaking
  • Parasailing
  • Sailing
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Shopping
  • Pool table
  • Bicycle tour information
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bicycle rentals
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • Golf course on site
  • 3 outdoor pools
  • Designer stores on site
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Golf pro shop on site
  • Marina
  • Nightclub
  • Spa tub
  • 5 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Spa

SPA Bahia Principe has 4 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Gran Tortuga - This fine-dining restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Tequila - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Don Pablo - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
Thali - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: USD 1.8 per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

All Inclusive Bahia
All Inclusive Tulum
Bahia All Inclusive
Grand Bahia Principe Tulum All Inclusive All-inclusive property
Grand Bahia Principe Tulum All Inclusive Akumal
Principe Bahia
Principe Tulum
Tulum Bahia
Tulum Principe
Tulum Principe Bahia
Grand Bahia Principe Tulum Akumal
Bahia Principe Tulum Inclusiv
Grand Bahia Principe All Inclusive
Grand Bahia Principe

Frequently asked questions

Does Bahia Principe Grand Tulum - All Inclusive offer free cancellation for a full refund?
Yes, Bahia Principe Grand Tulum - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bahia Principe Grand Tulum - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Bahia Principe Grand Tulum - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Bahia Principe Grand Tulum - All Inclusive?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Bahia Principe Grand Tulum - All Inclusive?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Bahia Principe Grand Tulum - All Inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Bahia Principe Grand Tulum - All Inclusive and nearby?
Have fun with onsite activities like kayaking, parasailing, and sailing, and practice your swing at the golf course. Additional recreation onsite includes fitness classes, basketball, and ecotours. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Bahia Principe Grand Tulum - All Inclusive also has 5 bars, a nightclub, and a private beach, as well as a waterslide, a sauna, and a Turkish bath.
Are there restaurants at or near Bahia Principe Grand Tulum - All Inclusive?
Yes, there are 7 onsite restaurants, featuring international cuisine.
Does Bahia Principe Grand Tulum - All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Bahia Principe Grand Tulum - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Bahia Principe Grand Tulum - All Inclusive like?
Bahia Principe Grand Tulum - All Inclusive is located on the waterfront, a short 16-minute walk from Riviera Maya Golf Club and 16 minutes' walk from Aktun Chen. Travelers say that the property is in a great location.

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Terrible service. Do NOT recommend.
I do NOT recommend this hotel. I’ll start with the good: nice property. Room was great size and bed very comfortable. Great for kids with kids club you can check your kids into. Clean. Good was fine. Drinks ok. The reason I’ll never stay there again: The front desk staff are rude and NOT helpful at all. Had to make a reservation for the restaurants but when we got there we were unable to make any reservations they said none had any availability. Talked to “guest services” who did not help us and had to wait over an hour for them to show up. Finally offered us 1 restaurant for the day we were leaving 5 days later and they had our info pulled up so they knew we had to checkout that day. Went to the restaurants to try get a table and they had more empty tables then full tables and still refused give us a table. Buffet food ok but a restaurant would have been a nice change. I’m a believer in “if you don’t have anything nice to say, don’t say it” but want others to know this before they decide to stay there.
Christina, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ingrid, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriel, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

We enjoyed our stay at Bahia Grand Tulum. Rooms are clean and staff was great! The resort is easy to get around and there was plenty to do. The room we stayed in could use some updating and the air conditioner was not what we are use to in the states but we were comfortable. Dinner options were average but breakfast and snack bars were good
J Scott, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Súper hotel nesesita más actividades dentro
Orlando, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Luis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was very polite and nice. Carlos and Daniel at the bar near the pool provided excellent service. Also Jose was very nice he cleans the room. I had the best vacation of my life
jocelyn, 8-night trip
Verified Expedia guest review

8/10 Very Good

More parasols are needed at the main pool and more air conditioning required at the buffet
Yann, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Best place I had ever been
Shawn, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Girls b-day Getaway
My room was fantastic.I had excellent service and good food .
Artricia, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place for a family or couples vacation. Love the pool area and all the dining options
Jacqueline, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was excellent
Brian, 7-night trip
Verified Expedia guest review

8/10 Very Good

The friendliness of staff was on point. Rooms were very comfortable, activities were great for adults and kids. The only thing we didn’t like was there was no air condition at the buffet, so it was hot while dining but that’s probably the only negative comment we can say about our stay. Would we come back, absolutely yes.
BLECARL, 7-night family trip
Verified CheapTickets guest review

10/10 Exceptional

The ocean view
Ana, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

It was a very great experience - but needs to have more entertainments and shows. Lobby area was a bit too hot. Restaurant reservation was an issue, it was hard to book a restaurant of our choice and time. Otherwise overall excellent kids area to play and family friendly resort. Lovely staffs and we would come again
Mai, 7-night family trip
Verified Expedia guest review

6/10 Good

You only get 3 a la cart meals if staying for 7 nights not a true all inclusive resort
christopher, 7-night trip
Verified Expedia guest review

8/10 Very Good

Roxanna, 4-night trip
Verified Expedia guest review

8/10 Very Good

Staff was always friendly and willing to assist our group of 12. Thank you for making our stay a memorable and happy one. We all had a great time.
Yesica, 6-night trip
Verified Orbitz guest review

8/10 Very Good

Todo
Luis enrique, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Lots of space and pools nice. Buffet ok but no hand sanitizer anywhere in the restaurant. The restaurant isn’t air conditioned and full of mosquitoes. Rooms a good size but very basic. Check out very slow process. Overall it’s a nice hotel but pushing it to rate it 5 star. A decent 4 star in my opinion.
jennifer, 5-night trip
Verified Expedia guest review

8/10 Very Good

Adrena, 3-night trip
Verified Expedia guest review

4/10 Fair

Peter, 8-night trip
Verified Expedia guest review

8/10 Very Good

Sarah, 3-night trip
Verified Expedia guest review

8/10 Very Good

Dining options other than the buffet were limited. Dined at Cozumel and food was cold, took forever to get the food. Tried making reservation for Tequila restaurant and it was not available but it was closed most of the time.
Imelda, 7-night family trip
Verified Expedia guest review

6/10 Good

Staff is nice enough I didn’t like that they tried to sell me their gold package my entire trip very aggressive salesmen I spent a lot of money to go there and they try to make more off me. Food wasn’t the greatest either.
Nikolas, 6-night romance trip
Verified Expedia guest review