Hurtig indtjekning, fine værelser og god service overalt - fantastisk buffet og fine a la carte restauranter - som dog reelt var lidt svære at få tider i, hvis man ikke har bestilt før ankomst. Dejlig strand med mange liggestole, fine poolområder og flotte grønne velplejede områder overalt - svært ikke at være tilfreds.
Henrik
Henrik (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月29日
Marianela
Marianela (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Henrik
Henrik (7 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月27日
Muy mal hotel de todo incluido en la rivera maya
El todo incluido es de muy mala calidad.... Cobran extra por cualquier cosa... No cumplen los horarios de los lugares donde te podrías divertir hasta un poco más tarde y cierran... En noche buena no incluyeron ni vino ni champagne en el menú...y nos dieron una hora para cenar porque cerraban.... La playa llena de piedras e incomoda... Las habitaciones lejanas y con pocos servicios de transportación ... La animación de muy baja calidad... En general de los peores hoteles de todo incluido en los que hemos estado.
Juan Carlos
Juan Carlos (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
A Padua
A Padua (7 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
Jessica
Jessica (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月3日
How family welcomeing it was
Juan
Juan (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月2日
Cherub
Cherub (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月2日
Great family vacation with a child. Thanks Bahia, we’ll be back. Please say hello to Jose Manuel Hernandez Castan from the buffet restaurant - what a great guy and great service.
Alexander
Expedia 真實旅客評價
2/10 欠佳
2024年11月2日
The check in process took over an hour. We were extremely disappointed. When we finally got a room, it was a 3rd floor walk up. Due to a previous surgery stairs were difficult-but we didn’t have any other options and just wanted to get settled.
My wife was sick from the buffet shrimp for 48hrs. And getting reservations at the a la carts restaurants was impossible. Lastly, we were informed all inclusive meant access to 1 meal at the a la carte restaurant.
I would not recommend this resort to anyone.
MANUEL
MANUEL (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月1日
Amanda
Amanda (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月31日
Gabrielle
Gabrielle (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月30日
Courtney Erika
Courtney Erika (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月30日
Great place,we definitely want to come back
Anastasiia
Anastasiia (5 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月29日
The property is infested with rodents. They have a rodent problem. The other resorts by Bahía does not. They are on the walls in the buffet, all on the snack bar. You can’t get up from your chair without the raccoons and other rodents trying to eat your food. It’s disgusting. The resort isn’t well lit so again be careful of the rodents. They don’t have room service. You have to walk in the dark 2am 10 minutes to a snack bar. The shuttles are no where to be found. I called the front desk they told me to wait outside - I might see one but drivers are limited. The food is disgusting. You can only try 1-2 restaurants in the resort and most restaurants are booked! If I could get my money back I would. This is a 3 star resort. The other resorts like Akumal and Sian Kian are 4 stars. I hate this resort and I couldn’t wait to come home so that I can eat! This place sucked!!!!!!
Rasheeda
Rasheeda (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月28日
Excellent staff, fantastic amenities.
Andriy
Andriy (11 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月28日
Excellent
Madhuriben
Madhuriben (4 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月25日
The staff was exceptional
Angela Gail
Angela Gail (9 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月21日
Could not get reservations for sit down dinners. Buffet only option for dinners. Very unhappy and staff very rude about the situation. Front staff horrible. Kid zone and treatment fantastic.
steven
steven (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月21日
Terrible service. Do NOT recommend.
I do NOT recommend this hotel. I’ll start with the good: nice property. Room was great size and bed very comfortable. Great for kids with kids club you can check your kids into. Clean. Good was fine. Drinks ok.
The reason I’ll never stay there again:
The front desk staff are rude and NOT helpful at all. Had to make a reservation for the restaurants but when we got there we were unable to make any reservations they said none had any availability. Talked to “guest services” who did not help us and had to wait over an hour for them to show up. Finally offered us 1 restaurant for the day we were leaving 5 days later and they had our info pulled up so they knew we had to checkout that day. Went to the restaurants to try get a table and they had more empty tables then full tables and still refused give us a table. Buffet food ok but a restaurant would have been a nice change.
I’m a believer in “if you don’t have anything nice to say, don’t say it” but want others to know this before they decide to stay there.
Christina
Christina (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
Mousa
Mousa (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月19日
Ingrid
Ingrid (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
Staff was, without exception, wonderful. Place is kept as clean as Disneyland