Enjoyed the location and overall facilities. We were on the the third floor of a large building with no elevators. Not easy for two 70 year olds to maneuver with luggage in hand. Staff was engaging and helpful.
Thomas
Thomas (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Matthew
Matthew (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
Ulf
Ulf (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Victoria
Victoria (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Sandra
Sandra (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Family getaway
We enjoyed a four night stay.
Myself, my husband and our 3 year old.
Great service and friendly staff.
Great location.
Felt very safe walking around at night and down Duval.
Cafe on site had very good food.
Small rooms.
Pools were warm enough to swim but sadly no shallow area for children to wade in.
Overall we enjoyed and would stay again.
Kayla
Kayla (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
Very nice!
It was a very nice resort that was convenient to all of the places in Key West The only complaint was that the pool water was too cold.
Rondall
Rondall (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Kathleeen
Kathleeen (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Paul
Paul (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Mackenzie
Mackenzie (4 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月11日
Not satified
Greeted well but we are unloading luggage, staff member helps carry them up to looby, takes a tip and then we find out that we have to carry them back down the steps to get to our rooms. Patio door couldn't get open, remote for the tv did not work well, bathroom lighting was good if you like a poorly lit bathroom.
Diane
Diane (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Henrik
Henrik (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
We had the best time at our stay. Rooms were clean, updated, and well equipped. Great pools, bars, and restaurants.
Timothy
Timothy (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Helena
Helena (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Aden
Aden (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Very friendly staff and we’ll maintained resort, will definitely return !!!
Douglas
Douglas (4 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月26日
Randy
Randy (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Great location and lots of good music
Great room with great views to the ocean. Lots of nice coupons for drinks, food and a bottle of wine.
cheryl
cheryl (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Great location! Clean and safe. Wonderful people
Rayme
Rayme (4 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月14日
Teuer und schmutzig
Sue
Sue (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月10日
Canceled by hurricane no refund given
Kathleen
Kathleen (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月6日
Michelle
Michelle (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月1日
Stayed 2 nights which gave us an evening and 1 day to experience the Florida Key area (our first trip).
When checking in, a couple were having a big dispute with office mgr over lack of service and unmet expectations with property. It was a significant birthday event for the wife and the husband wanted it to be special. He was furious. Our experience wasn't all that different. At checkin we were offered an upgrade. I asked about the cost difference and satisfied and accepted it.
When we got to our room and noted a lack of decaffinated coffee, we called and requested same. I was told someone would deliver it and he did. When the packages arrived they weren't marked in English so I asked the fellow if he was sure it was decaffinated. He assured me it was, but he spoke very little English so may not have understood. It was important to get it right because I have an adverse reaction to caffeine. I trusted the service and drank 2 cups next morning. Ended up spending most of our one precious day in room trying to recover. I called the front desk and told them what happened. Did receive a call from office mgr that evening asking if I wanted her to call an ambulance. I declined. When checking out I asked to be refunded the upgrade fee as compensation for their mistake and our lost day. The Front Mgr was unbending & declined. In the end the upgrade fee was double what was stated at check-in. Not at all happy with this property's service mindset.