WiFi was available but never caught service. Paid too much for less comfort.
Darren
Darren (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月17日
room had a chemical smell. Shower head leaked. no elevator to2nd floor. Complimentary "breakfast " is a processed muffin, a small yogurt and a fork. Who eats yogurt with a fork? Rear entrance to hotel has door that does not lock. Security risk. Staff seemed not to care about anything
Martin
Martin (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月17日
Worst welcome
the worst welcome I have ever seen in my life the lady must not be in front of the customers maybe she must not even be in front of humans I do not know why she works in a hotel the bed is made of fog almost when you breathe and the neighbors I thought they were with me in the room very bad insulation the cleaning ladies' carts start the circulation at 8am so no more possible to sleep
el moustapha
el moustapha (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月17日
Not great.
The flooring through out the whole motel was peeling up. The bed I slept on had a huge nasty stain on the mattress by my head.
AMANDA
AMANDA (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月15日
I booked the hotel after traveling on the road for 8 hours. When I got to the hotel they could not find the reservation. After about an hour on the phone with hotels.com they could still not resolve it. They did manage to take my payment. No I have to wait 7-10 days for a refund. I continued to drive another 6 hours until I made it home at 4 am.
Cynthia
Cynthia (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月15日
It wasn’t the best but we had a place to sleep, we were gone all day anyways. And it’s the weekend stay and hotel rates were so expensive, so it wasn’t bad after all to save money.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月5日
Gary
Gary (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月5日
Nightmare at super 8 in chandler
Jose m
Jose m (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
lenard
lenard (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月30日
Orlando
Orlando (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月30日
Arrogant staffs and dirtiest hotel.
Hotels.com post listed their pet fee for $10/night but I only found out that it was $25 after I paid the reservation. So I paid $30 extra for 2 nights.
The white old guy staff is very arrogant. Just because I had to repeat what he says coz I didn't hear it right, he treated me like I'm a dumb person. He probably thinks too highly of himself that much. I asked if he can honor the $10 pet fee posted in hotels.com but he told me to ask the manager the next day since he has no control over it. But for sure he knows I won't get a refund.
I talked to the middle-aged female manager the next day and she offered no help as well. She said that it's hotels.com's fault for they've changed their price. She pointed that fees on the wall. But I only found out about the higher pet fee after I paid for my reservation.
I told her that they need to update their pet fees in hotels.com and she said that it's not their fault even though the app only shows whatever info they've been given. She has no sympathy and lack any kind of care for customers. She's arrogant too.
Maybe this hotel's staffs are having a bad day.
I thought Super 8 being under Wyndham will be better than Motel 6. But nope. We always stay in cheap motels and this is the worst customer service, dirtiest and most sketchy place.
Bathroom ceiling has water stain. Light fixture is rusty. Front door light is going out.
Floor is full of soil. Linen is worn out. Hallway floor smells dog pee. It's like a squatters' area.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月25日
Huyan antes de que sea tarde
El hotel es un asco…huele a hierba por todos lados, los muebles pegajosos, las camas horribles aguadas, el servicio pésimo… le sacaron copia a mi tarjeta de crédito y identificación sin mi autorización … ademas de pagar un depósito de 150 dólares por un cuarto que no vale ni 10 dólares.
La tele no servía,
Decía claramente que incluía desayuno… saben que es el desayuno!… una botella de agua y un pan empaquetado ..y los tienes todavía que ir a pedir a recepción.
Voy a hacer lo posible para que me regresen mi dinero
Carlos
Carlos (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月25日
Never again
The toilet was permanently stained from not being cleaned the mattress had a permanent crater in the middle of it there was dust all over the countertop was all sticky
Kris
Kris (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Roselynn
Roselynn (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月20日
Dont exspect a breakfast
When afverticibg breakfast i would exspect more than paper bag with 2 small muffins , a small yoghurt and a bottle of water…
That aint breakfast …