House keeping didn't come to change towels, empty trash, etc. When the front desk was approached and asked for towels and trash bags he became condescending and rude. This was not a pleasant experience.
John
John (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月6日
Staff was friendly. The conditions of the room itself and main elevator were not great. The elevator door repeatedly would not close even though nothing was blocking it. Our room had uncomfortable beds and the tv volume did not work. After calling the front desk they only offered to switch rooms which we did not want to do after unpacking. I mentioned this once again the next day and they had maintenance come look at it. Nothing was resolved, they just left the tv on with no sound coming from it. Nobody came to tidy up the room or replenish towels either. It was a place to sleep though after the Eras tour.
Sherry
Sherry (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月2日
Came for the T Swift concert and was very happy with the hotel, price, and little extra touch of bracelets/snacks for the Swiftie in the lobby!
Aimee
Aimee (1 晚行程)
Orbitz 真實旅客評價
4/10 一般
2024年11月2日
Uncomfortable
My day was uncomfortable. The beds were used and very uncomfortable. They were made up clean, but they just wasn’t comfortable. All the bathroom was small and maybe I should’ve asked for a handicap roll. Maybe it would’ve been bigger but I don’t plan on ever going back there again.
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Nice & clean
Osama
Osama (1 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月31日
Crap hotel
Front desk never answered the phone when I called left messages through the hotels.com. App they were never responded to was asking questions about the swimming pool. Only to find out the swimming pool was unavailable due to maintenance was asked to drive. Several stoplights down to go to their sister hotel to use their pool room was very uncomfortable extremely hot over 75°. After 3 hours of trying to sleep, it was still at 74° had not cooled down.One bed was so soft.You couldn't breathe.The other was so hard.I was in pain left before midnight.Front desk was not helpful.Neither was the hotel's.com.App
AMANDA
AMANDA (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Julia
Julia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月10日
Good people
Donald
Donald (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月8日
The staff was friendly. The property was clean and safe.
Andrea
Andrea (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月5日
Loved the front desk (daytime!) ladies!! But the elevator door wasn’t working properly, so waiting on it to fully close was frustrating because my 2 yr old grandchild was afraid of it.
Sheryl
Sheryl (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月29日
Perfect location.
Mary
Mary (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月28日
Mary
Mary (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月28日
Mary
Mary (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月26日
Once I found it, it was very comfortable and convenient. Found it very clean and the staff was excellent.
The only signage was ground level and was covered up by a truck, so I had some difficulty finding it.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年9月23日
There was a musty smell in hallway and room
Bernie
Bernie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
Bruce
Bruce (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月26日
The first room toilet did not work. Staff put us in another room right away. For incidentals my card was charged twice after staff told me it was declined the first time. Sure hope both charges come off. Room smelled of smoke. Bed was comfortable
Danielle
Danielle (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月25日
Anmolpreet
Anmolpreet (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月10日
The bed and pillows are always great at any Comfort Inn. The pool was closed, which was a disappointment.
Debra
Debra (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月28日
We got there and I.coukd not understand a word that the clerk said. He also put $100 extra charge on my credit card for a room deposit. Who knows if that will be refunded. The room was big but the rug stained. All else was clean. This room was 320 and was noisy with eerie sounds of trains allnight, not whistles, but cars being lined up and squeeling brakes. Weird sounds. Breakfast was so so but the morning clerk was friendly and kept the place clean. The pool was out of service.