Quality Inn & Suites

2.5 star property
West Bend hotel with spa and indoor pool

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Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Free buffet breakfast
Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Lobby
Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Quality Inn & Suites, where comfort and convenience blend. Start your day with a breakfast buffet, stay connected with in-room WiFi, and unwind at the indoor pool. With helpful staff and free newspapers on hand, this hotel is sure to make your stay enjoyable.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Pet friendly
  • Connecting rooms available
  • Non-smoking
  • Laundry facilities

Main amenities (10)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
$63 nightly
The total price is $71
Nov 25 - Nov 26
Total with taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
Hair dryer
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
2433 W Washington St, West Bend, WI, 53095

What's nearby

  • Eisenbahn State Trail - 2 min drive - 4.2 km
  • Regner Park - 2 min drive - 1.8 km
  • West Bend Labyrinth Garden - 4 min drive - 2.5 km
  • American Family Field - 41 min drive - 70.8 km
  • Fiserv Forum - 45 min drive - 77.1 km

Getting around

  • Fond du Lac, WI (FLD-Fond du Lac County) - 36 min drive
  • Waukesha, WI (UES-Waukesha County) - 44 min drive
  • General Mitchell Intl. Airport (MKE) - 44 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Culver's - ‬5 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Moose lodge 1398 - ‬3 min drive
  • ‪Dooley's - ‬4 min drive

About this property

Quality Inn & Suites

Quality Inn & Suites is a great choice for a stay in West Bend. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with spa services. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 49 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 25 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Room service

Traveling with children

  • Children stay free (see details)

What to do

  • Skiing nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • An indoor pool
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. The spa is equipped with a hot tub. The spa is open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per night, plus a one-time cleaning fee of USD 50

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Inn West Bend
Quality West Bend
Quality Inn & Suites Hotel
Quality Inn & Suites West Bend
Quality Inn & Suites Hotel West Bend

Frequently asked questions

Does Quality Inn & Suites offer free cancellation for a full refund?

Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn & Suites?

Yes, there's an indoor pool.

Are pets allowed at Quality Inn & Suites?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Quality Inn & Suites?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM.

What is there to do at Quality Inn & Suites and nearby?

Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Quality Inn & Suites also has spa services.

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Quality Inn & Suites Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Bed
Hot Tub
Food
Building
Value
Children

Reviews

10/10 Exceptional

Great place to stay

Place was clean and staff was very friendly
Jeffery, 2-night trip

8/10 Very good

The breakfast needs improvement from a quality and options point of view. The rooms were very clean and comfortable. The staff was very polite and helpful. The biggest plus for us was that they were pet friendly (cat and dogs are welcomed)
Javier, 2-night trip

10/10 Exceptional

Thank you, we love using your hotel for our business needs!
Maung, 3-night trip

8/10 Very good

The bed was comfortable, the room was clean. The bathroom was a little less than, but it was ok.
Raeann, 4-night trip

10/10 Exceptional

The hospitality and guest services were fantastic. Very friendly, helpful, and provided a nice breakfast spread.
Joan, 2-night trip

10/10 Exceptional

Better choice then hotel across the street

Loved the bisquits and gravy with scrambled eggs. Beds was comfortable. Staff is helpful and friendly
Robert, 2-night trip

8/10 Very good

Reasonable price Quiet room Clean
Judson, 1-night trip

8/10 Very good

Clean, comfortable, good price.

Quick check-in, comfortable beds, clean room.
Licia, 1-night trip

10/10 Exceptional

Great place, clean, n they leave you wlob which is nice
Ricardo, 1-night trip

10/10 Exceptional

Staff was pleasant and room was clean
Erick, 1-night trip

4/10 Fair

Not so great

Wastebasket hadn’t been emptied. Lamp didn’t work. Only 2 towels for a 2night stay!! Handle on the back outside door was broke off. Breakfast was excellent. Desk clerks were very friendly. Good shower head.
Marilyn, 2-night trip

10/10 Exceptional

Staff was very nice & helpful
Carrie, 1-night trip

4/10 Fair

The place was damp, smelly, musty,. The room smelled, but I was exhausted so I didn’t leave. There was banging all night long. It was not a quiet place to stay and I’m sure this was no fault of theirs but the police and ambulance were there at 1 o’clock in the morning taking someone out. The only saving grace was the pool and sauna.
Janet, 1-night trip

2/10 Poor

Paid over $200 per night for a room that was worth maybe $50. Hallways dingy and unclean, rooms dated the ac made noise all day and night. Will not stay here again
Tress, 2-night trip

8/10 Very good

The first room we stayed in was quite dirty and there was a very strong mildew smell, i assume it was from the air conditioning the carpet was very wet under the unit. We got in very late so the next morning i talked to the desk clerk and explained the situation. She was very kind and switched us to a different room right away. The second room we stayed in was clean and very comfortable. The hotel just needs some updating and a good cleaning but the staff was very nice and it was quiet
Pete, 2-night trip

2/10 Poor

Swearing screaming and fight so I couldn’t sleep owners did nothing
anthony, 1-night trip

8/10 Very good

Had a peaceful stay, the staff and local people were very kind and easy to speak with
Andrew, 4-night trip

2/10 Poor

This was the worst experience of my life at this hotel. I felt like I was being watched/followed when I got there. Got in the room,beds were nicely made but uncomfortable. The bathroom was disgusting! Hair in the tub,drains were draining very slow,chucks of hair and dirt on the baseboards in the bathroom. Horrible lighting. Cobwebs were around the AC unit. They have a pool and jacuzzi yes but couldn't even use my key to get in there,front desk had to let me in. Please save your piece of mind,DONT go there! Then lastly,when my family left I was not greated with a friendly have a safe trip or thanks for the stay. I wish I would of took pictures!!!!!
Mellody, 1-night trip

8/10 Very good

At some point carpet needs to replaced and customers need to use quiet voice after 10pm.
James, 1-night trip

4/10 Fair

P
Holly, 1-night trip

10/10 Exceptional

Great stay

Great friendly staff, clean room, well decorated.
derek, 1-night trip

10/10 Exceptional

I loved my stay here and would recommend this hotel.
Logan, 2-night trip

4/10 Fair

The shower curtain smelled of mold. The carpets were very stained all over the place. The staff was very nice but I will not stay there again. They do not seem to cleaning / maintaining the property. It is just slowly getting very run down.
LEARE, 1-night trip

6/10 Good

Door did not latch without assistance. Shower rod falling down. Toilet dirty on arrival.breakfast frequently out of ‘hot’ items, and lukewarm sausage gravy
Steven, 6-night trip

6/10 Good

good enough

Rooms were overall comfortable and mostly clean. Top bedspread had some questionable brown stains and the toilet bowl inside had mildew that could use a good scrub. There also is no elevator which was kind of a pain since we were in town for a wedding and had a lot of stuff to haul.
2-night trip