This hotel was completely disappointing. It was unclean and the service was poor. There was even a place in the bathroom that looked like urine which had not been cleaned from the previous stay. The breakfast bar was supposed to open at 6am. As at 7am, it was not open.We will never stay there again.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 8 日
Partida
Partida (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 18 日
Jose
Jose (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 27 日
Dylan
Dylan (4 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 10 月 16 日
Nice Staff ... and bedbugs
The staff was very kind and apologetic when I found a bedbug in my bed the last night. No discount was offered but I was moved down the hall to another room. They were throwing away mattresses during my stay, so I assume there was a recent infestation and they were dealing with it. Perhaps I was just there for the tail end of it. Nonetheless, some kind of discount would have been nice.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 15 日
Friendly and helpful staff. Room was clean and comfortable
Chrystal
Chrystal (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 15 日
Joseph
Joseph (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 10 日
Philippe
Philippe (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 10 日
I pulled up and they had no power. I didn't check in and still got charged
Leticia
Leticia (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 4 日
Hotel closed due to hurricane and no one made contact to advise of this
Anthony
Anthony (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 10 月 2 日
Cleanliness was just OK. No coffee available at breakfast due to the coffee maker being out of service.
David
David (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 9 月 30 日
Patricia
Patricia (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 9 月 29 日
They did NOT have any power OR water when I got there. They had certainly not let people know that fact. I did not stay after driving for 3 hours. I finally found another hotel and got into a room now, at 3:30 A.M. I've never been more disappointed. I should not be held accountable to pay for this booking when I did not stay there. The managers told me they were only open for people with extreme situations, like there home had been destroyed.
JAMES
JAMES (1 晚商務旅程)
Travelocity 真實旅客評價
10/10 完美
2024 年 9 月 18 日
Very easy check in, nice room, safe neighborhood, no problems
Brittany Kay
Brittany Kay (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 6 日
Rebecca
Rebecca (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 3 日
J
J (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 9 月 1 日
THE STAFF CALVIN AND ANDREA WAS VERY NICE. THE ROOMS WAS CLEAN AND PEACEFUL. WORTH THE MONEY
Troy
Troy (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 8 月 30 日
Torry
Torry (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 8 月 27 日
Bed was too firm for my liking but the room was clean. Okay for an overnight stay.
Daniel
Daniel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 8 月 25 日
Staff was friendly, and the room was clean and comfortable. Overall great stay.
Chrystal
Chrystal (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 8 月 5 日
Cleanes, spacious. Bed was excellent.
Didnt like - poor staffing, inadequate morning breakfast, not caring enough for patrons. Staff in check in at front desk wasnt helpful or friendly. Acted cold and aloofed.
Seleonard
Seleonard (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 8 月 2 日
Refreshing Hotel with Jetted Tub
The room had a jetted tub with plenty of hot water and powerful jets. I had a good night's rest in a bed with a memory foam mattress. Bed and bathroom linens were clean. Everything worked. It was quiet. Most of all, the staff was friendly and helpful. I would definitely consider future stays at this hotel.
Corinne
Corinne (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 7 月 28 日
I had booked a room and already paid for it. When I showed up to check in they told me they had overbooked and didn't accept my payment so they didn't have a room for me. No notification, no offer of any kind, no sorry, no nothing. Just that I needed to contact Expedia for a refund. A refund because i had already paid for my room and was told there's another hotel up the road, ONLY because i asked what I'm supposed to do now. I travel a lot and have never had this happen and to be handled with so little care or even a notification BEFORE I arrived at the hotel. Awful.