The hotel is in the middle of renovations, so there was some construction noise during the day. But, even considering that, this is a five-star place.
LUCINDA
LUCINDA (9 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月22日
henrik
henrik (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月19日
Mirjana
Mirjana (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年1月6日
Very beautiful hotel. I loved the garden area, same as the pictures! Staff was very nice especially Laura which is very helpful and friendly! The hotel is not far from restaurant and the chapel.
YASMINA
YASMINA (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年12月29日
Great to see a team in a hotel working together
Geoffrey
Geoffrey (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年12月20日
We loved everything about this hotel. The hotel itself is beautiful, all of the staff is incredibly friendly and the location is perfect. We stayed in 3 hotels throughout our trip and this was our favorite!
Alex
Expedia 真實旅客評價
8/10 很好
2023年12月14日
Beautiful palazzo very elegant setting. A little dated but still lovely. Breakfast is great but no restaurant at dinner time. Walk to great restaurants in five minutes. Reasonable price for such a lovely property
Julia
Julia (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年12月2日
El sitio ideal para pecnortar en Florencia. Despertar y encontrarte ese jardín es algo maravilloso. El servicio es maravilloso y el desayuno de nota. Además, tiene la ubicación perfecta.
Alejandro
Alejandro (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年12月2日
We had a wonderful stay at the Monna Lisa. Staff was extremely cordial, helpful and professional. The hotel itself is absolutely gorgeous, and the location is perfect. The breakfast was superb and the kitchen staff were awesome too. All in all, a great experience; highly recommended!!!
Wilson
Travelocity 真實旅客評價
10/10 完美
2023年11月25日
This was a perfect hotel during a road trip thru Europe. Picked the hotel due for its magnificent decor and history. Staff is very attentive to our needs and assisted us for reservations to museums and restaurants during our 3 day 2 night stay. Excellent location near to all major POI. Public parking less than 2 minutes walk.
Juan A
Juan A (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年11月21日
$210 Extra MONEY REQUESTED AT SITE
Was charged a extra $210 a night when we arrived at the hotel and was not budgeted for and this extremely affected our trip.
We had no other choice, but to pay the money we had nowhere else to go, and everything else was budgeted.
They said this was due to it, being an extra person in the room, myself, and my daughter, which was stated on the reservation. They stated this was due to her insurance reasons, and that me and my daughter were not able to share the space without it being the extra fee.
Wytosha
Wytosha (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年11月20日
L’établissement est vraiment magnifique, super service, super petit déjeuner, cadre très agréable, belle chambre aux calme. Vraiment excellent
Nicolas
Nicolas (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年11月18日
Thank you for your super friendly hospitality.
We had very special memories at your hotel.
Everyone is so friendly and so professional. We are so lucky to meet you In Firenze. I and my husband really want to back again!
Fumiko
Fumiko (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年11月10日
Properly is very beautiful and the staff ver friendly. We upgraded to a second floor room with a balcony overlooking their garden which was lovely. Staff extremely helpful and friendly. Breakfast was excellent.
dean
dean (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年10月27日
Excellent location
Great location to main monuments. Lots of great restaurants. Hotel lovely. Staff very helpful. Superior room very comfortable. Breakfast continental hot breakfast limited.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2023年10月25日
The Hotel Mona Lisa exceeded our expectations in every way possible. The staff incredibly helpful, kind and professional. The hotel and grounds were exquisite steeped in history and maintained beautifully. It was a surreal experience to stay in a hotel with incredible history and elegance.
Would absolutely stay here again!
Sueanne
Sueanne (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年10月12日
This property surrounds multiple gardens and is located in Florence away from the maddening crowds. One can walk to the most popular attractions within minutes. Hotel Staff was extremely helpful in securring a taxi at 5:00 AM to the airport. Unfortunately, due to our brief stay, we were unable to enjoy the hotel's breakfast buffet and gardens during daylight hours. A tragically short stay at a classy hotel.
Bruce
Bruce (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年10月2日
Beautiful property with nice rooms
Maddie
Maddie (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年10月1日
Very nice hotel the staff was very accommodating
james
james (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年9月23日
Beautiful hotel. Very helpful staff. Good restaurants close by. Best hotel we have stayed at on our trip.
Lora Lee
Lora Lee (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年9月21日
The peaceful garden for escaping from the hub-bub of Florence was an absolute delight.
The breakfast spread was absolutely exceptional.
Sadly, no restaurant.