Very basic. The lift was broken which was annoying. The staff at check in and out were not overly friendly.
Rachela
Rachela (1 晚家庭旅程)
Wotif 真實旅客評價
4/10 一般
2024年9月10日
The hotel is going through refurbishment and the experience of staying there was impacted by this. After booking the accomodation, we were informed that the lift was being serviced. Even though I rang and was told we would be put on the 2nd floor; on arrival we were informed that we were on the 3rd, which was 'fair walk' with luggage. Our room was nice but there was no kettle and no phone (thus had to walk down 3 flights of steps to inform them). There appeared to be a shortage of staff in the bar/dining area - they were friendly but clearly rushed the entire time). Management needs to be doing a lot better.
Garry
Garry (1 晚浪漫旅程)
Wotif 真實旅客評價
2/10 欠佳
2024年9月2日
Booked into 4th floor room. Lift was out of action. After arriving late having to climb 4 flights of stairs was not appreciated.
Paul
Paul (1 晚行程)
Wotif 真實旅客評價
8/10 很好
2024年9月1日
The property was clean and comfortable. The staff were pleasant and accommodating. Overall it was a nice stay with no concerns.
Anthony
Anthony (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月1日
Francis
Francis (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月27日
Cost cutting is very evident. Staff are lovely and doing their best, but place is run down and is in need of maintenance and investment.
From the long term maintenance to the lift, the old and run down rooms, to the large jars of jam or Vegemite that have crystallised instead of paying for the pre packaged food safe items, it’s clear no one wants to invest money here.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年8月20日
good breakfast was nice good staff
brett
brett (1 晚行程)
Wotif 真實旅客評價
10/10 完美
2024年8月9日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月2日
The elevator is not working which no communication about this until after booking and paying.
Also wasn’t advised no room service, apparently they can’t walk upstairs but expect guest to! Overall poor communication and pretty abrupt staff member on front desk.
Michael
Michael (1 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月27日
We weren’t advised at the time of booking that the lift is out of service.
David
David (1 晚行程)
Wotif 真實旅客評價
10/10 完美
2024年7月11日
Anthony
Anthony (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月8日
Quiet and comfortable
I love my stays in this hotel while travelling for work.
Anthony
Anthony (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月6日
Excellent check in service - very helpful and pleasant
darcy
darcy (1 晚行程)
Wotif 真實旅客評價
10/10 完美
2024年7月5日
Desmond
Desmond (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月5日
Three hotel was very noisy. I could hear the person in the next room cough and more.
Natasha
Natasha (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月24日
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月11日
Great spot
Marc
Marc (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年5月18日
Disappointing
We were disappointed that we were not informed that renovations were in progress prior to booking. There was a strong smell of paint, uneven carpeted surface which my father tripped on. From our room we could hear people using the bathroom & talking in the next room. We ate in the restaurant & not all menu items were available Meal was disappointing with over cooked fish & undercooked potato. We paid a premium price but did not have a premium experience.
Justine
Justine (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年5月7日
After driving 6 hours we decided to stopover at Albury on our way to Melbourne, we were exhausted just wanted to shower and get some take away dinner there was
Only one flannel, no plates or utensils to eat with even one star motels provide these items
Bed was comfy though