I arrived late at night. There was not enough parking space so it is a kind of problem. The type of room I booked was fully booked so the hotel gave me an upgraded suite room! Thank you for that.
Jaewoo
Jaewoo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
Sleep well
xiaoer
xiaoer (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月31日
The shuttle gonna do better than that. Its late and didn't fill up the gas first.....so it took additional time.....
The hotel was great but we were do upset when we landed when we say the shuttle didn’t run after 20:45. We landed at 11:00. Had to pay exorbitant Uber for $39.00 yo get there when it was advertised in your website for hotel that they had a shuttle! Then today when we went to check out soon, there is NO shuttle back to airport for connecting flight after 9:30. Now we will have to pay for Uber again. False advertising!!!! My husband and I always use Hotels.com for our many trips but will most likely go to other venues now after we have three more hotels booked with you for this trip to Singapore and Bangkok. Very mad and would like at least a few extra points to our account for this.
Terrible first impression.
They share a shot with two other hotels, in the time it took us to check in five other couples got out of paid autos, because the shuttles were totally unavailable
Our choice was to wait 55 minutes for their shuttle or to pay $30. We paid $30.
Don’t do it.
russ
russ (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Four stars. Thank you
Hugh
Hugh (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月28日
okay
rooms were very nice, however they charge for parking $20, another $15 for parking up keep, so when I booked room with all the taxes the room rate was an additional $50. when booking a room the price should reflect aALL fees