My stay was wonderful. The atrium was so relaxing as I sat and had dinner and a drink. I will definitely stay here again.
Tamara
Tamara (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月24日
Please update
The rooms are rundown and need updating. The couches and chairs are dirty and need replacing. Lots of signs of wear and tear. We tried to use the hot tub but it was just as cold as the pool. The staff was great! All of the staff i interacted worth was friendly, helpful, and worked hard. The bar area is beautiful- the rooms just need updating
Stephanie
Stephanie (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月23日
MARY
MARY (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Excellent Hotel
Such a fantastic environment and always a pleasurable stay. Excellent customer service, clean rooms & comfortable beds! Love the made to order breakfast, the evening music, snacks and drink coupons. And at check-in, I was given a beautiful rose to celebrate Valentine’s Day! This hotel truly brings customer service to the forefront!
Kelly
Kelly (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月14日
Great night stay
Super chill. The plants in the atrium makes the air feel clean. The breakfast omelets were delicious.
Lenny
Lenny (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月11日
Don’t stay here!!
I don’t even know where to start.
My disabled mother and I stayed in room accessible rm 151. Terrible stay!! Shower/bathroom was flooded from leaking shower head. Handicap bathroom flooded. Neither of us showered while being there.
Clogged up sink. Rusted and worn out shower. I felt dirty just walking in the bathroom. I should have taken a picture of the gawdawful shower. The room smelled of mold. A/c did not work. Worst of all-we woke up with big bites!! I will never stay there again and I want a refund!!
Marie
Marie (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
Very nice stay!
Wonderful and easy check in experience. Lovely and clean hotel, comfortable stay!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月5日
John
John (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Reginia
Reginia (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月1日
Crystal
Crystal (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Crystal
Crystal (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
We really enjoy our stay here! The only thing the shower was low pressure and the tub would clog easily.
Valerie
Valerie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Stay was great staff was friendly
Renee
Renee (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Elizabeth
Elizabeth (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月22日
Adam
Adam (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
John
John (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Ginger
Ginger (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Scott
Scott (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月19日
Water
Everything was excellent except we did not have hot water for showers. Water would get cold then hot on and off
Monica
Monica (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Embassy rules!
We loved our stay at the Lubbock location! The breakfast is always wonderful at Embassy. And the atmosphere is so lush with greenery at this location, just gorgeous.
Toni
Toni (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月13日
Late Check-in
Check in was at 4pm which is later than most places I’ve stayed. I arrived just after 4pm and was told they did not have room ready. We asked more than once what the time frame would be and received evasive answers with no estimate but it would be “soon.” The front desk took my name and number and was told I’d get a call when the room was ready. Luckily there is a large lobby throughout the hotel and we were able to sit and chat with some family friends. I had to return to the front desk after 55 minutes and check on our room. I was told our room was ready and they were “about to call.” Not sure how true that is. The rest of the stay was fine. Clean room, comfy bed, good breakfast.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
DEBBIE
DEBBIE (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月8日
The stay overall was good, however some of the exterior doors are damaged and need repairs. It seemed on multiple occasions the key cards weren’t working because the door reader simply wasn’t working.