We phoned the hotel 4 times in the preceding week asking for an early check-in for one of the 4 rooms we had booked 8 adults and 6 children because we would be flying on a Red-Eye and children needed to nap. Finally got a room at 12:30. While waiting I asked if there was a washroom on the lobby level the reception said “No, go down the street to MacDonalds”. There actually was a washroom on the lobby level rude Front Desk
Kristine
Kristine (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月23日
Kristine
Kristine (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月21日
Chuveiro muito ruim e a banheira escorregadio demais
Luiz
Luiz (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Yanira
Yanira (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月20日
Rae
Rae (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
False advertising for transportation
Room and hotel were fine for before or after a cruise. Breakfast was nice and pool was cold but nice. Dont be fooled by the airport transportation. No where on the reservation, website, hotels.com site or at check in did they mention a fee for airport transfers. Two people with us were charged $20 each, a group we talked to was charged $20 total for 4 people, someone else paid $15. All for the same transport. They tried to charge us $20 each so i checked lyft. For $9 total we got to the airport. Eventually we did see the fee posted in fine print in the elevator. I probably wouldnt stay here again due to this and the lack of personality or caring of the front desk staff.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月13日
No Heat in the room
No Heat in the room
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月8日
Disgusting Filthy Hotel
Absolutely disgusting filthy property. We had 2 rooms and both were extremely dirty. In one room the toilet would not flush, the door would not lock & the ceiling in the bathroom was wet & leaking. The towels were dirty in both rooms & the floors looked like they were never cleaned. These rooms were $350 per nt each! We also were scammed by their FREE shuttle service from the ap to the hotel-not FREE as advertised. One driver charged $40 cash for 3 people the other driver charged $5 pp. Front desk useless no help whatsoever. DO NOT STAY HERE!
Kurt
Kurt (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Kim
Kim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
It worked out very well
We stayed there for the night before an early morning flight. The room was very comfortable and quiet
Erin
Erin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Antonino
Antonino (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月13日
No room ready for us.
We had a reservation for a one night. I was told our room would be ready by 3 pm. We arrived at 3:15 and was told our room wasn’t ready and was told to sit in the lobby and wait. We waited over 1 hour and had to ask again if our room was ready. Finally it became ready. What a disappointment and not a good way to start our vacation. Doubt we will ever stay with your group again.
lori
lori (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月9日
Love the location! Close to the airport and close to the Port!
DENISE
DENISE (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Cynthia
Cynthia (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月6日
LEILA CAMPOS
LEILA CAMPOS (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Ann
Ann (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月3日
Otimo
Ótimo hotel. Quarto bom. Café da manhã ok.
Ótimo atendimento
DÉBORA
DÉBORA (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月1日
Jose A
Jose A (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Sonia Joyce
Sonia Joyce (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Próximo ao porto de F. Lauderdale
Hotel próximo ao porto de Fort Lauderdale .
Pelo valor o café da manhã poderia ser melhor
Lilian
Lilian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Paula
Paula (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月29日
The room was not clean, floors were dirty and the shower looked like it had not been cleaned. There was hair and mold in the shower
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Marcio
Marcio (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月23日
Quarto limpo. Café da manhã americano muito bom.
O serviço de shuttle é excelente para quem vai/vem ao/do aeroporto.
Funcionários atenciosos.