A storm caused a power outage across the island that started at 2am on our first night, most places got restored but our unit did get power until about 5 pm on day 3. Management knew there was an issue, but we had to call ask for updates and ask if there was anything that could be done to cool the room down to a sleeping temperature. Someone found us a box fan when we called the second night but management didnt make any other effort to keep us informed about when our room would be restored. There was no offer to look for other rooms or offer any recompense.
Even without that mess, the place was just ok. The room was a long way up a steep hill from the water. They say rooms are individually decorated, ours was like cheap garage sale miscellaneous of every style with dresser drawers that didnt work well and so on. Overall, clean but disappointing experience for the price