Yes room was clean, staff was professional and courteous
Sarah
Sarah (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 2 日
I didn't eat breakfast and the water wasn't hot in the hot tub. It was warm and got cold fast. The bathroom smelled like cat piss and they need to start remodeling their rooms and paint also.
Rhonda
Rhonda (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 24 日
Great service and comfortable rooms. Very clean.
Shyan
Shyan (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 24 日
It was fine. Nothing to write home about but the whirlpool was nice. Front office staff was very accommodating.
Laura
Laura (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 19 日
Hot tub sure was
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 18 日
Staff was very friendly and accommodating. Location is great for Mystic and the surrounding areas. The rooms are large as well as the bathrooms. The overall cleanliness was lower then expected, we had a non smoking room that still had a strong ordor of smoke that remained during the entire stay in the room and that was especially strong in the bathroom. Our rooms's mini fridge was missing parts (the bar that normally holds milk or other items in place on the door), the bathroom vanity was broken in several spots, wall paper was pealing in several locations, some windows were unable to be opened (missing handles and latches) and there was mold spots on the screen and shower room wall/ceiling as well.
Overall an ok stay, good for a quick stop if you are traveling through the area.